Preface xiii
Related Documentation
A complete set of documentation is available on the Documentation tab of your
NetScaler and from http://support.citrix.com/. (Most of the documents require
Adobe Reader, available at http://adobe.com/.)
To view the documentation
1. From a Web browser, log on to the NetScaler.
2. Click the Documentation tab.
3. To view a short description of each document, hover your cursor over the
title. To open a document, click the title.
Getting Service and Support
Citrix offers a variety of resources for support with your Citrix environment,
including the following:
• The Knowledge Center is a self-service, Web-based technical support
database that contains thousands of technical solutions, including access to
the latest hotfixes, service packs, and security bulletins.
• Technical Support Programs for both software support and appliance
maintenance are available at a variety of support levels.
• The Subscription Advantage program is a one-year membership that gives
you an easy way to stay current with the latest product version upgrades
and enhancements.
• Citrix Education provides official training and certification programs on
virtually all Citrix products and technologies.
For detailed information about Citrix services and support, see the Citrix Systems
Support Web site at
http://www.citrix.com/lang/English/support.asp.
You can also participate in and follow technical discussions offered by the experts
on various Citrix products at the following sites:
• http://community.citrix.com
• http://twitter.com/citrixsupport