English

TROUBLESHOOTING

 

Problem

Cause

Measure

 

After pairing, car stereo

Bluetooth® connection

Use your phone to manually connect or enter

 

is not able to receive

is not established yet.

Telephone mode with Auto connection ON

 

and make calls.

Normally it will take

(Car stereo will try to reconnect).

 

 

several seconds to

 

 

 

Power off and on the car stereo and perform

 

 

establish the connection

 

 

after pairing.

pairing again. Always make sure pairing

 

 

Some phones will not

information on both device and main unit

 

 

have been deleted before starting a new

 

 

automatic connect after

 

 

pairing activity.

 

 

pairing.

 

 

 

 

 

 

If the problem persists, please consult you

 

 

 

nearest Clarion dealer for your phone

 

 

 

compatibility.

 

 

Car stereo is connected

Disconnect the previous device and reconnect

 

 

to other device.

current device.

 

Unable to reconnect to

The device pairing

Please make sure the device is still in the

 

car stereo using phone.

information may have

device list of the unit and perform the above

 

 

been deleted from the

measure.

 

 

unit.

 

 

Callers voice sounds

Volume is too loud

Try reducing the telephone volume level.

 

distorted or is

(depends on the car

 

 

intermittent.

environment, speakers

 

 

 

and microphone) and

 

 

Caller reports poor

Use external rather than internal microphone.

Telephone

half-duplex mode is

Difficulties of pairing

Due to excessive

Disconnect all devices. Try pairing with phone

 

voice quality at remote

automatically triggered.

Move external microphone closer to mouth.

 

end.

 

Try reducing the telephone volume level.

 

 

 

 

and connecting with

Bluetooth® activity on

first and connect A2DP device later.

 

phone during another

a low bandwidth link, it

 

 

Bluetooth® operation

may result hard to get

 

 

such as audio

paired and connected.

 

 

streaming.

 

 

 

There is no sound

Incoming call was

Please use your phone to transfer the audio

 

output when incoming

answered too quickly

back to the phone for the current ongoing call.

 

call is answered.

before you hear the

Kindly answer the call only when you hear a

 

 

ringing tone. This can

ringing tone next time.

 

 

cause the audio not

If the problem persists, please reconnect the

 

 

properly transferred to

 

 

phone or create new pairing before the next

 

 

the main unit by some

 

 

incoming call.

 

 

phones.

 

 

 

 

 

 

 

 

There is no sound

Bluetooth® communication

Please disconnect the phone and reconnect.

 

output during

link is lost.

If the problem persists, please create new

 

conversation.

 

pairing for both phone and main unit.

 

 

 

 

 

Unable to receive and

Due to excessive

Disconnect the A2DP device and reconnect

 

make call in SD mode

Bluetooth® activity on

mobile phone (HFP). It is recommended to

 

when another A2DP

a low bandwidth link.

connect and use one device at a time.

 

device is connected.

Some A2DP devices still

If the problem persists, please consult you

 

 

stream data to the unit.

nearest Clarion dealer for your phone

 

 

 

compatibility.

 

 

 

 

36 FB275BT / FB275BTB