Additional information | 12 |
Symptom | Remedy |
Can’t adjust the Fine Speaker | • Check that the speakers are all in phase (make sure the positive (+) and negative |
Distance setting (page 35) | matched up properly). |
properly. |
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The display shows KEY LOCK | • With the receiver in standby, press STANDBY/ON while holding down the MULTI ROOM CONTROL |
ON when you try to make | button to disable the key lock. |
settings. |
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Most recent settings have been | • The power cord was disconnected from the wall while adjusting this setting. |
erased. |
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Display
Symptom | Remedy |
The display is dark or off. | • Press DIMMER on the remote control repeatedly to select a different brightness. |
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After making an adjustment the | • Press DIMMER on the remote control repeatedly to select a different brightness. |
display goes off. |
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You can't get DIGITAL to display | • Check the digital connections and make sure that the digital inputs are assigned correctly (see The Input |
when using the SIGNAL SELECT | Assign menu on page 50). |
button. | • If the multichannel analog inputs are selected, select a different input source. |
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The Dolby/DTS indicator doesn't | • These indicators do dot light if playback is paused. |
light when playing Dolby/DTS | • Check the playback (especially the digital output) settings of the source component. |
software. |
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When playing a | • This is not a malfunction. 96 kHz audio from |
the DVD player display shows | the DVD player. This receiver cannot show the playback sample rate when using the analog inputs. |
96 kHz. However, the receiver’s |
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display does not. |
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During playback of a DTS 96/24 | • Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 29). |
source, the display doesn't show |
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96 kHz. |
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When playing Dolby Digital or | • Check that the player is connected using a digital connection. |
DTS sources, the receiver’s | • Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 29). |
format indicators do not light. | • Check that the player isn’t set up so that Dolby Digital and DTS sources are converted to PCM. |
| • Ensure that if there are several audio tracks on the disc, the Dolby Digital or DTS is selected. |
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When playing certain discs, none | • The disc may not contain 5.1/6.1 channel material. Check the disc packaging for more on what audio |
of the receiver’s format | tracks are recorded on the disc. |
indicators light. |
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When playing a disc, the | • Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 29). |
2 PL II or Neo:6 indicator lights | • If a two channel soundtrack is currently playing (including Dolby Surround encoded), then this is not a |
on the receiver. | malfunction. Check the disc packaging for details about the audio tracks available. |
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During playback of a Surround | • The source may be Dolby Surround EX / DTS ES software, but it has no flag to indicate it is 6.1 |
EX or DTS ES source on the SBch | compatible. Set to SBch ON (see Using surround back channel processing on page 29) then switch to the |
AUTO setting, the EX and ES | THX Surround EX or Standard EX listening mode (see Listening in surround sound on page 26). |
indicators don’t light, or the |
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signal is not properly processed. |
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Remote control
Symptom | Remedy |
Cannot be remote controlled. | • Try replacing the batteries in the remote control (see Loading the batteries on page 7). |
| • Be sure to operate within 23 feet and a 30º angle of the remote sensor on the front panel (see Operating |
| range of remote control unit on page 22). |
| • Check that there are no obstacles between the receiver and the remote control. |
| • Make sure that there is no fluorescent or other strong light shining on to the remote sensor. |
| • Check the connections of the CONTROL IN jack (see Operating other Pioneer components with this unit’s |
| sensor on page 61). |
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