CHAPTER 5: MAINTENANCE
CARING FOR YOUR CHAT 150
•Follow all warnings and instructions in this manual.
•Unplug all cables from the Chat 150 before cleaning.
•Unplug the power supply from the wall outlet (Phone/VC only) before cleaning.
•Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside of your Chat 150 and power supply.
TROUBLESHOOTING
If you are having trouble with your Chat 150, it might be not be optimized for the hardware device you have it connected to, or there might be a problem with the hardware device.
Use the following procedure to troubleshoot the Chat 150:
1.Activate the Chat 150 software and verify the audio settings for the hardware device connected to your Chat 150. If this does not solve the problem, then look more closely at your hardware device for the problem (refer to your hardware device’s User’s Manual or contact Technical Support for your hardware device).
2.Make sure all cables are properly and securely connected. Verify cable connections with the appro- priate illustration for your hardware device (see Chapter 2: Getting Started for more information).
3.If you’re connecting your Chat 150 to a USB hub, be sure that the USB hub is connected to an exter- nal power source.
4.If you have another USB device such as a digital camera connected to your computer on the same bus as your Chat 150, you may get a Windows error message “USB Controller Bandwidth Exceeded.” If this occurs, you need to move the other USB device to a separate USB bus. The Chat 150 is a
If you are unable to resolve the problem using this procedure, please refer to our website or contact us:
Phone: 1.800.283.5936 (USA) or 1.801.974.3760
Fax: 1.801.977.0087
Internet: www.clearone.com
