Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Removal and Replacement Preliminaries
Illustrated Parts Catalog
Screw Listing Index
Product Description
Key
Models
Description Options
No config. code used
Compaq Evo Notebook N620c Models
DE272A ABM
DE270A UUF
DE265A UUF
DE264A UUF
DE263A UUF
DE262A UUF
Compaq Evo Notebook N610c Models
470050-929
470050-984
GEM/NAFTA
470050-560
470050-478
470037-546
470044-425
470037-700
470050-787
470037-605
Compaq Evo Notebook N600c Models
N600 120 Belgium 470023-411
470053-666
470053-665
N600 100 Belgium 470029-930
Features
Maintenance and Service Guide
Clearing a Password
Power Management
Front and Right Side Panel Components
Component Function
Built-in microphone
Right Side and Rear Panel Components- Evo Notebook N610c
Right Side and Rear Panel Components
Right Side and Rear Panel Components
Right Side and Rear Panel Components- Evo Notebook N600c
Right Side and Rear Panel Components
Fn key
Keyboard Components
Item Component Function
Top Components
Top Components
Top Components
Bottom Components-Evo Notebook N620c and N610c
Bottom Components
Bottom Components
Bottom Components-Evo Notebook N600c
Bottom Components
Design Overview
Troubleshooting
Computer Setup and Diagnostics Utilities
Using Computer Setup
Select File Save Changes and Exit and press enter. or
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Advanced Menu
Advanced Menu
Advanced Menu
Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Maintenance and Service Guide
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart Description
Flowchart 2.1 Initial Troubleshooting
Power?
Flowchart 2.2 No Power, Part
Done
Flowchart 2.3 No Power, Part
Flowchart 2.4 No Power, Part
Plug directly Into AC outlet Power LED On? Done
Flowchart 2.5 No Power, Part
Flowchart 2.6 No Video, Part
Flowchart 2.7 No Video, Part
From Flowchart No Video, Part Remove
Flowchart 2.8 Nonfunctioning Docking Station if applicable
O board Backplane board Switch box
Flowchart 2.9 No Operating System OS Loading
Flowchart 2.10 No OS Loading from Hard Drive, Part
Flowchart 2.11 No OS Loading from Hard Drive, Part
Board
Flowchart 2.12 No OS Loading from Hard Drive, Part
Flowchart 2.13 No OS Loading from Diskette Drive
Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive
Flowchart 2.15 No Audio, Part
Go to Flowchart No Audio, Part Undock
Flowchart 2.16 No Audio, Part
Flowchart 2.17 Nonfunctioning Device
Cmos
Flowchart 2.18 Nonfunctioning Keyboard
OK?
Flowchart 2.19 Nonfunctioning Pointing Device
Flowchart 2.20 No Network or Modem Connection
Illustrated Parts Catalog
Serial Number Location
Illustrated Parts Catalog
Switch cover
Spare Parts Notebook System Major Components
Spare Part
Description Number Displays
Illustrated Parts Catalog
Spare Part
Illustrated Parts Catalog
Description Number Miscellaneous Plastics Kit
TouchPad components
Illustrated Parts Catalog
Top covers
Item Description Number Memory expansion boards
Fans
Illustrated Parts Catalog
Item Description Number System boards
Heat sink
DC-DC converter boards
Processors
Illustrated Parts Catalog
Description Number Hard drives
Mini PCI communications boards
Illustrated Parts Catalog
Description Number Media Bay devices
Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components Spare Part Number
Item Description
Mass Storage Devices
Mass Storage Devices
Mass Storage Devices
Mass Storage Devices
Iomega 250-MB ZIP drive
Description Number Optical drives
2X Max SuperDisk LS120 drive
Miscellaneous
Spare Parts Miscellaneous not illustrated
RJ-11 P55 adapters
Description Number Power cord, black, 6 feet
RJ-45 network cable
Service Considerations
Tools Required
Preventing Damage to Removable Drives
Plastic Parts
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Workstation Precautions
Grounding Equipment and Methods
Removal and Replacement Preliminaries
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Disassembly Sequence Chart
Disassembly Sequence Chart
Serial Number
Section Description Removed
Disassembly Sequence Chart
Preparing the Notebook for Disassembly
Battery Pack, 6-cell, Li ion Spare Part Number Information
Reverse the preceding procedure to install the battery pack
Media Bay Devices Spare Part Number Information
Removing a Media Bay Device
Hard Drive Spare Part Number Information
Reverse the preceding procedure to install the hard drive
Removing the Hard Drive Bezel
Computer Feet
Replacing the Notebook Feet
Mini PCI Communications Board
Mini PCI Communications Board Spare Part Number Information
Removing the Mini PCI Compartment Cover
Removing the Mini PCI Communications Board
Disk Cell RTC Battery
Removing the Disk Cell RTC Battery
Keyboard Spare Part Number Information
Keyboard
Keyboard with Pointstick
Keyboard Spare Part Number Information
10. Removing the Keyboard Screw
11. Releasing the Keyboard
12. Disconnecting the Pointing Device and Keyboard Cables
Memory Expansion
Memory Expansion Board Spare Part Number Information
13. Removing the Memory Expansion Compartment Cover
14. Removing a Memory Expansion Board
TouchPad
TouchPad Components Spare Part Number Information
15. Removing the TouchPad
Switch Cover Spare Part Number Information
Switch Cover
Switch cover 241438-001
17. Removing the Switch Cover
Display
Display Spare Part Number Information
18. Disconnecting the Display Cables
Reverse the preceding procedure to replace the display
Top Cover
Top Cover Spare Part Number Information
20. Removing the Top Cover Screws
For Evo Notebook N620c and N610c models
System Board
System Board Spare Part Number Information
Removal and Replacement Procedures
Maintenance and Service Guide
24. Do Not Remove These Screws
25. Removing the System Board
Removal and Replacement Procedures
Reverse the preceding procedure to replace the system board
14 Fan
Fan Spare Part Number Information
Disconnect the fan cable from the system board Figure
29. Removing the Fan on an Evo Notebook N600c
30. Removing the Fan on Evo Notebook N620c and N610c Models
Heat Sink Spare Part Number Information
Heat Sink
Heat sink 303103-001
31. Disconnecting the Fan Cable
32. Removing the Heat Sink Screws
Reverse the preceding procedure to replace the heat sink
Processor
Processor Spare Part Number Information
Reverse the preceding procedure to replace the processor
DC-DC Converter Board
DC-DC Converter Board Spare Part Number Information
35. Removing the DC-DC Converter Board
Modem Cable
Remove the modem cable
37. Routing the Modem Cable in the Base Enclosure
Dimensions
Weight
Stand-alone battery power requirements
AC adapter power requirements
Temperature
Relative humidity noncondensing
Shock
Vibration
Inch XGA, TFT Display
Hard Drives
40.0 GB 30.0 GB 20.0 GB 15.0 GB Physical Configuration
Buffer size3
Disk rotational
Speed Transfer rate
Diskette Drive
CD-ROM Drive
Disc thickness Track pitch
DVD-ROM Drive
Audio output level
CD-RW Drive
Center hole diameter
Disk diameter
Disk thickness
Cell, Li ion Battery Pack
Power supply input
AC Adapter
Energy
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
System I/O Addresses
System I/O Addresses
VGA
System Memory Map
Size Memory Address System Function
Pin Signal Audio out
Pin Signal Audio
Table A-1 Stereo Speaker/Headphone
Microphone
Table A-3 Keyboard/Mouse
Pin Signal
Table A-4 RJ-11 Modem
Table A-5 RJ-45 Network Interface
Table A-6 Universal Serial Bus
Table A-7 Serial
Table A-8 External Monitor
Table A-9 Parallel
Table A-10 Docking
Table A-10
Docking
Docking
PS2 VCC
Power Cord Set Requirements
Conductor Power Cord Set
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
BSI
Screw Listing
Table C-1 Phillips Metric 2.5 × 2.5 Screw
Color Qty Length Thread Width Black Where used
Head
Table C-2 Phillips Metric 1.5 × 3.5 Screw
Figure C-2. PM1.5 × 3.5 Screw Location
Table C-3 Phillips Metric 2.5 × 5.0 Screw
Figure C-3. PM2.5 × 5.5 Screw Location
Figure C-4. PM2.5 × 5.5 Screw Location
Table C-4 Torx T8 Metric 2.5 × 7.0 Screw
Figure C-5. TM2.5 × 7.0 Screw Locations
Figure C-6. TM2.5 × 7.0 Screw Locations
Figure C-7. TM2.5 × 7.0 Screw Locations
Table C-5 Torx T8 Metric 2.5 × 5.0 Screw
Figure C-8. TM2.5 × 5.0 Screw Locations
Table C-5 Torx T8 M2.5 × 5.0 Screw
Figure C-9. TM2.5 × 5.0 Screw Locations
Color Qty Length Thread Width Silver 20 mm Where used
Table C-6 Mm × 20.0 mm Bushing Guide
Table C-7 Torx Metric 2.0 × 3.0 Screw
Figure C-11. TM2.0 × 4.0 Screw Location
Table C-8 Phillips Metric 2.0 × 4.0 Screw
Figure C-12. PM2.0 × 4.0 Screw Location
Table C-8 Phillips M2.0 × 4.0 Screw
Figure C-13. PM2.0 × 4.0 Screw Location
Figure C-14. PM2.0 × 4.0 Screw Location
Index
Index-2
Index-3
Index-4
Index-5
Index-6
Index-7
