Compaq 279362-002 manual Flowchart 2.20 No Network or Modem Connection

Models: 279362-002

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Troubleshooting

Flowchart 2.20 - No Network or Modem Connection

No network or modem connection.

 

N

Network

 

Replace jack or

or modem jack

 

have jack

active?

 

activated.

Y

 

 

Y

 

 

 

Connect

 

 

to nondigital

 

 

line.

N

 

 

N

 

NIC/modem

 

Reload

 

drivers and

configured

 

 

reconfigure.

in OS?

 

 

 

Y

Disconnect all

power from

the notebook

and open.

Reseat

NIC/modem

(if applicable).

Y

OK?

N

Replace

NIC/modem

(if applicable).

Y

OK?

N

Replace system board.

Done

Done

2–30

Maintenance and Service Guide

Page 78
Image 78
Compaq 279362-002 manual Flowchart 2.20 No Network or Modem Connection