Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Docking Device

 

Stand-alone

 

 

 

 

 

Go to

 

 

 

 

 

 

 

 

 

 

 

 

“Flowchart

 

or docking

 

 

 

 

 

 

 

 

 

 

 

2.7—No Video,

 

device?

 

 

 

 

 

 

 

 

 

 

 

Part 2.”

 

 

 

 

 

 

 

 

Stand-alone

 

 

Internal or

 

 

 

 

 

Adjust

 

 

 

 

 

 

 

external

 

 

 

 

 

 

 

 

 

 

 

brightness.

 

display*?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

External

Internal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

 

Adjust

 

 

 

 

 

 

 

 

 

 

 

 

 

brightness.

 

 

 

 

 

 

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Video OK?

Done

N

Press lid

switch to ensure

operation.

Y Y

Video OK?

N

Check for bent pins on cable.

Done

Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1.Cable between computer and computer display (if applicable)

2.Display

3.System board

N

Video OK?

Y

Try

another display.

N

Internal and

external

video OK?

Y

Replace

system

board.

Done

Done

2–12

Maintenance and Service Guide

Page 38
Image 38
Compaq 407511-002 manual Flowchart 2.6-No Video, Part