Compaq iP-40 Troubleshooting

Troubleshooting

When you think the projector may be out of order, please first check the following matters before requesting repair.

Symptom		Please check this	Reference page
Power does not come on	•	Is the power cable connected?	E-21
Projection lamp does not	•	Is the lamp burned out?	E-47
light	•	Is the lamp unit cover installed?	E-48
	•	Is the internal temperature high? If so, the lamp will not light to protect the	E-45
		projector from damage.
	•	Is the lamp usage time in excess of 2000 hours?	E-47
There is no image	•	Has the connected input been selected?	E-23
	•	Is the cable of the connected equipment properly connected?	E-16, 20
	•	Have "Brightness" and "Contrast" of the "Image adjustment" menu been set all	E-41
		the way to the minus side?
	•	Have you checked the functions of the personal computer?	E-18
Image is distorted	•	Is the projector set up properly?	E-14
	•	Has keystone correction been applied?	E-43
Image is blurred	•	Has the focus been adjusted?	E-22
	•	Is the projection distance within the range that can be properly focused?	E-15
	• Has keystone correction been applied?
	•	Is the lens cap attached?	E-43
			E-8
The image flickers	•	Please adjust "Phase" of the "Sync adjustment" menu.	E-42
The image is out of adjustment	•	Are the settings of the "Sync adjustment" menu suitable?	E-42
The color is not right	•	Please adjust "Phase" of the "Sync adjustment" menu.	E-42
There is no sound	•	Is the volume adjustment set to the minimum?	E-32
There is a snap sound	•	This sound is associated with the minute expansion or shrinkage of the cabinet due	−
from the cabinet		to a change of the temperature. It has no effect on performance or anything else.
The remote control will	•	Is the battery exhausted? Or is it weak?	E-4, 13
not work	•	Is the remote control IR sensor exposed to illumination or other light?	E-13
	•	Is the remote control IR sensor blocked?	E-13
	•	Is an inverter device located close by?	E-13
At the time of personal	•	Please adjust using the "Sync adjustment" menu.	E-42
computer input selection,
the position of the video
is shifted, or the display is
compressed
“SD card is not formatted.” Is	•	Have you formatted the card? Format the card with the unit.	E-39
displayed.	•	Pull out the SD memory card once and after 2 or 3 seconds, try to insert the	E-10
		card again. If the trouble cannot be solved, check the SD memory card.
The SD memory card cannot	•	Is the SD memory card broken?	−
be accessed normally.		Check to make sure whether or not it can be used in the other units.
		(Any SD memory card is not guaranteed to operate.)
Playback cannot be done	•	Has the image been saved with the others than the IP Viewer or dedicated	E-30
from the SD memory card.		tool?
	• Use the IP Viewer or dedicated tool.
Display “Error is found during	•	Is the SD memory card in protected state?	−
writing” appears.	•	Reset the write disable (write protected) switch.
The TEMP LED lights	•	Follow the instructions on the "Fault Protection" measures page.	E-45
The LAMP/COVER LED	•	Is the lamp unit cover disengaged?	E-48
lights in red	•	Is the lamp usage time in excess of 2000 hours?	E-47

NOTE:

For the additional information, visit our web site (http://www.avio.co.jp)

LED List

LED State			Significance
ON/	LAMP/	TEMP
STANDBY	COVER
Off	Off	Off	AC power OFF
Red	Off	Off	Standby
	Flashing		Standby to start of projec-	Normal
Green		Off	tion	condition
	green		End of projection to
			standby
Green	Green	Off	Projecting

			Lamp cover open	Power
Red	Red	Off	Lamp burned out	has been
				switched
			Lamp usage exceeds
				OFF
			2,000 hours
				because of
Red	Orange	Off	Internal problem	the alarm
Red	Off	Red	Temperature fault
			Fan fault
Green	Flashing	Off	Lamp usage exceeds
	red		1,900 hours	Alarm
Green	Green	Flashing	Abnormal temperature	sounding
		red	warning

E-51