Maintenance and Service Guide
Page
 Contents
 Illustrated Parts Catalog
Removal and Replacement Preliminaries
Removal and Replacement Procedures
 Screw Listing Index
 Product Description
 Key Description Options
Models
Key
 SKU#
 Compaq Evo Notebook N620c Models
No configuration code used
 DE271A UUF
 DE270A UUF
 DE265A UUF
 DE264A UUF
 DE263A UUF
 DE262A UUF
 Compaq Evo Notebook N610c Models
 470050-929
 470050-984
 GEM/NAFTA
 470050-560
 470050-478
 470037-546
 470044-425
 470037-700
 470050-787
 470037-605
 DG348P ABG
Compaq Evo Notebook N610v Models
 N6v 200 Taiwan DG350P AB0 DG349P AB0
 Compaq Evo Notebook N600c Models
 N600 120 Belgium 470023-411
 470053-666
 470053-665
 N600 100 Belgium 470029-930
 Features
 Product Description
 Power Management
Clearing a Password
 Component Function
Front and Right Side Panel Components
 Built-in microphone
 Right Side and Rear Panel Components
 Right Side and Rear Panel Components
 Right Side and Rear Panel Components- Evo Notebook N600c
 Right Side and Rear Panel Components
 Bottom Components
Bottom Components-Evo Notebook N620c, N610c, and N610v
 Bottom Components
 Bottom Components-Evo Notebook N600c
 Bottom Components
 Top Components
Top Components
 Top Components
 Item Component Function
Keyboard Components
 Design Overview
 Computer Setup Diagnostics Utilities
Troubleshooting
 Using Computer Setup
 Select To Do This
File Menu
 Security Menu
Selecting from the Security Menu
 Advanced Menu
Selecting from the Advanced Menu
 Advanced Menu
 Obtaining, Saving, or Printing Configuration Information
Using Compaq Diagnostics
 Obtaining, Saving, or Printing Diagnostic Test Information
 Maintenance and Service Guide
 Flowchart Description
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
 Power?
Flowchart 2.1 Initial Troubleshooting
 Done
Flowchart 2.2 No Power, Part
 Flowchart 2.3 No Power, Part
 Plug directly Into AC outlet Power LED On? Done
Flowchart 2.4 No Power, Part
 Flowchart 2.5 No Power, Part
 Flowchart 2.6 No Video, Part
 From Flowchart No Video, Part Remove
Flowchart 2.7 No Video, Part
 Switch box
Flowchart 2.8 Nonfunctioning Docking Station if applicable
 Flowchart 2.9 No Operating System OS Loading
 Flowchart 2.10 No OS Loading from Hard Drive, Part
 Board
Flowchart 2.11 No OS Loading from Hard Drive, Part
 Clean virus
Flowchart 2.12 No OS Loading from Hard Drive, Part
 Flowchart 2.13 No OS Loading from Diskette Drive
 Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive
 Go to Flowchart No Audio, Part Undock
Flowchart 2.15 No Audio, Part
 Flowchart 2.16 No Audio, Part
 Cmos
Flowchart 2.17 Nonfunctioning Device
 Flowchart 2.18 Nonfunctioning Keyboard
 Flowchart 2.19 Nonfunctioning Pointing Device
 Flowchart 2.20 No Network or Modem Connection
 Serial Number Location
Illustrated Parts Catalog
 Illustrated Parts Catalog
 Description Number Displays
Switch cover
Spare Parts Notebook System Major Components
Spare Part
 Illustrated Parts Catalog
 Spare Part
 Illustrated Parts Catalog
 TouchPad components
Description Number Miscellaneous Plastics Kit
 Illustrated Parts Catalog
 Fans
Item Description Number Memory expansion boards
Top covers
 Illustrated Parts Catalog
 Processors
Item Description Number System boards
Heat sink
DC-DC converter boards
 Illustrated Parts Catalog
 Mini PCI communications boards
Item Description Number Base enclosures
Hard drives
 Illustrated Parts Catalog
 Description Number Media Bay devices
 Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components
 Item Description
Miscellaneous Plastics Kit Components Spare Part Number
 Mass Storage Devices
Mass Storage Devices
 Mass Storage Devices
 Mass Storage Devices
 2X Max SuperDisk LS120 drive
Description Number Optical drives
Iomega 250-MB Zip drive
 Spare Parts Miscellaneous not illustrated
Miscellaneous
 RJ-45 network cable
Description Number Power cord, black, 6 feet
RJ-11 P55 adapters
 Tools Required
Removal and Replacement Preliminaries
 Plastic Parts
Service Considerations
 Preventing Damage to Removable Drives
 Preventing Electrostatic Damage
Packaging and Transporting Precautions
 Workstation Precautions
 Grounding Equipment and Methods
 Material Use Voltage Protection Level
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
 Removal and Replacement Procedures
 Section Description Removed
Disassembly Sequence Chart
Disassembly Sequence Chart
Serial Number
 Disassembly Sequence Chart
 Battery Pack, 6-cell, Li ion Spare Part Number Information
Preparing the Notebook for Disassembly
 Reverse the preceding procedure to install the battery pack
 Media Bay Devices Spare Part Number Information
 Removing a Media Bay Device
 Hard Drive Spare Part Number Information
 Reverse the preceding procedure to install the hard drive
 Removing the Hard Drive Bezel
 Replacing the Notebook Feet
 Mini PCI Communications Board Spare Part Number Information
Mini PCI Communications Board
 Removing the Mini PCI Compartment Cover
 Removing the Mini PCI Communications Board
 Disk Cell RTC Battery
 Removing the Disk Cell RTC Battery
 Keyboard with Pointstick
Keyboard
Keyboard Spare Part Number Information
 Keyboard Spare Part Number Information
 10. Removing the Keyboard Screw
 11. Releasing the Keyboard
 12. Disconnecting the Pointing Device and Keyboard Cables
 Memory Expansion Board Spare Part Number Information
Memory Expansion
 13. Removing the Memory Expansion Compartment Cover
 14. Removing a Memory Expansion Board
 TouchPad Components Spare Part Number Information
TouchPad
 15. Removing the TouchPad
 Switch cover 241438-001
Switch Cover
Switch Cover Spare Part Number Information
 17. Removing the Switch Cover
 Display Spare Part Number Information
Display
 18. Disconnecting the Display Cables
 Reverse the preceding procedure to replace the display
 Top Cover Spare Part Number Information
Top Cover
 20. Removing the Top Cover Screws
 For Evo Notebook N620c, N610c, N610v models
 System Board Spare Part Number Information
System Board
 Removal and Replacement Procedures
 Maintenance and Service Guide
 24. Do Not Remove These Screws
 25. Removing the System Board
 Removal and Replacement Procedures
 Reverse the preceding procedure to replace the system board
 Fan Spare Part Number Information
14 Fan
 Disconnect the fan cable from the system board Figure
 29. Removing the Fan on an Evo Notebook N600c
 Maintenance and Service Guide
 Heat sink 303103-001
Heat Sink
Heat Sink Spare Part Number Information
 31. Disconnecting the Fan Cable
 32. Removing the Heat Sink Screws
 Reverse the preceding procedure to replace the heat sink
 Processor Spare Part Number Information
Processor
 Reverse the preceding procedure to replace the processor
 DC-DC Converter Board Spare Part Number Information
DC-DC Converter Board
 35. Removing the DC-DC Converter Board
 Modem Cable
 Remove the modem cable
 37. Routing the Modem Cable in the Base Enclosure
 AC adapter power requirements
Dimensions
Weight
Stand-alone battery power requirements
 Vibration
Temperature
Relative humidity noncondensing
Shock
 Inch XGA, TFT Display
 Hard Drives
 Speed Transfer rate
40.0 GB 30.0 GB 20.0 GB 15.0 GB Physical Configuration
Buffer size3
Disk rotational
 Diskette Drive
 CD-ROM Drive
 Audio output level
DVD-ROM Drive
Disc thickness Track pitch
 Disk thickness
CD-RW Drive
Center hole diameter
Disk diameter
 Energy
Cell, Li ion Battery Pack
Power supply input
AC Adapter
 Hardware DMA System Function
System DMA
 Hardware IRQ System Function
System Interrupts
 System I/O Addresses
 System I/O Addresses
 VGA
 Size Memory Address System Function
System Memory Map
 Microphone
Pin Signal Audio out
Pin Signal Audio
Table A-1 Stereo Speaker/Headphone
 Table A-4 RJ-11 Modem
Pin Signal
Table A-3 Keyboard/Mouse
 Table A-6 Universal Serial Bus
Table A-5 RJ-45 Network Interface
 Table A-7 Serial
 Table A-8 External Monitor
 Table A-9 Parallel
 Table A-10 Docking
 Docking
Table A-10
 Docking
 PS2 VCC
 Conductor Power Cord Set
Power Cord Set Requirements
 Country Accredited Agency Applicable Note Number
Conductor Power Cord Set Requirements
Country-Specific Requirements
 BSI
 Screw Listing
 Head
Color Qty Length Thread Width Black Where used
Table C-1 Phillips Metric 2.5 × 2.5 Screw
 Figure C-2. PM1.5 × 3.5 Screw Location
Table C-2 Phillips Metric 1.5 × 3.5 Screw
 Figure C-3. PM2.5 × 5.0 Screw Location
Table C-3 Phillips Metric 2.5 × 5.0 Screw
 Figure C-4. PM2.5 × 5.0 Screw Location
 Figure C-5. TM2.5 × 7.0 Screw Locations
Table C-4 Torx T8 Metric 2.5 × 7.0 Screw
 Figure C-6. TM2.5 × 7.0 Screw Locations
 Figure C-7. TM2.5 × 7.0 Screw Locations
 Figure C-8. TM2.5 × 5.0 Screw Locations
Table C-5 Torx T8 Metric 2.5 × 5.0 Screw
 Figure C-9. TM2.5 × 5.0 Screw Locations
Table C-5 Torx T8 M2.5 × 5.0 Screw
 Table C-6 Mm × 20.0 mm Bushing Guide
Color Qty Length Thread Width Silver 20 mm Where used
 Figure C-11. TM2.0 × 3.0 Screw Location
Table C-7 Torx Metric 2.0 × 3.0 Screw
 Figure C-12. PM2.0 × 4.0 Screw Location
Table C-8 Phillips Metric 2.0 × 4.0 Screw
 Figure C-13. PM2.0 × 4.0 Screw Location
Table C-8 Phillips M2.0 × 4.0 Screw
 Figure C-14. PM2.0 × 4.0 Screw Location
 Index
 Index-2
 Index-3
 Index-4
 Index-5
 Index-6
 Index-7