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Compaq N620C, N600c, N610V manual Mass Storage Devices

Models: N620C N610V N600c

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Troubleshooting Flowchart Description Pin Signal Audio out Password Dimension Maintenance No configuration code used Using Compaq Diagnostics Using Computer Setup Disk Cell RTC Battery

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Illustrated Parts Catalog

Mass Storage Devices (continued)

3–20	Maintenance and Service Guide

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Compaq N620C, N600c, N610V manual Mass Storage Devices

Page 99 Page 101

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Contents

Maintenance and Service Guide Page Contents Removal and Replacement Procedures Removal and Replacement PreliminariesIllustrated Parts Catalog Screw Listing Index Product Description Key ModelsKey Description Options SKU# No configuration code used Compaq Evo Notebook N620c Models DE271A UUF DE270A UUF DE265A UUF DE264A UUF DE263A UUF DE262A UUF Compaq Evo Notebook N610c Models 470050-929 470050-984 GEM/NAFTA 470050-560 470050-478 470037-546 470044-425 470037-700 470050-787 470037-605 Compaq Evo Notebook N610v Models DG348P ABG N6v 200 Taiwan DG350P AB0 DG349P AB0 Compaq Evo Notebook N600c Models N600 120 Belgium 470023-411 470053-666 470053-665 N600 100 Belgium 470029-930 Features Product Description Clearing a Password Power Management Front and Right Side Panel Components Component Function Built-in microphone Right Side and Rear Panel Components Right Side and Rear Panel Components Right Side and Rear Panel Components- Evo Notebook N600c Right Side and Rear Panel Components Bottom Components-Evo Notebook N620c, N610c, and N610v Bottom Components Bottom Components Bottom Components-Evo Notebook N600c Bottom Components Top Components Top Components Top Components Keyboard Components Item Component Function Design Overview Troubleshooting Computer Setup Diagnostics Utilities Using Computer Setup File Menu Select To Do This Selecting from the Security Menu Security Menu Selecting from the Advanced Menu Advanced Menu Advanced Menu Using Compaq Diagnostics Obtaining, Saving, or Printing Configuration Information Obtaining, Saving, or Printing Diagnostic Test Information Maintenance and Service Guide Troubleshooting Flowcharts Overview Troubleshooting FlowchartsFlowchart Description Flowchart 2.1 Initial Troubleshooting Power? Flowchart 2.2 No Power, Part Done Flowchart 2.3 No Power, Part Flowchart 2.4 No Power, Part Plug directly Into AC outlet Power LED On? Done Flowchart 2.5 No Power, Part Flowchart 2.6 No Video, Part Flowchart 2.7 No Video, Part From Flowchart No Video, Part Remove Flowchart 2.8 Nonfunctioning Docking Station if applicable Switch box Flowchart 2.9 No Operating System OS Loading Flowchart 2.10 No OS Loading from Hard Drive, Part Flowchart 2.11 No OS Loading from Hard Drive, Part Board Flowchart 2.12 No OS Loading from Hard Drive, Part Clean virus Flowchart 2.13 No OS Loading from Diskette Drive Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive Flowchart 2.15 No Audio, Part Go to Flowchart No Audio, Part Undock Flowchart 2.16 No Audio, Part Flowchart 2.17 Nonfunctioning Device Cmos Flowchart 2.18 Nonfunctioning Keyboard Flowchart 2.19 Nonfunctioning Pointing Device Flowchart 2.20 No Network or Modem Connection Illustrated Parts Catalog Serial Number Location Illustrated Parts Catalog Switch cover Spare Parts Notebook System Major ComponentsSpare Part Description Number Displays Illustrated Parts Catalog Spare Part Illustrated Parts Catalog Description Number Miscellaneous Plastics Kit TouchPad components Illustrated Parts Catalog Top covers Item Description Number Memory expansion boardsFans Illustrated Parts Catalog Item Description Number System boards Heat sinkDC-DC converter boards Processors Illustrated Parts Catalog Hard drives Item Description Number Base enclosuresMini PCI communications boards Illustrated Parts Catalog Description Number Media Bay devices Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components Spare Part Number Item Description Mass Storage Devices Mass Storage Devices Mass Storage Devices Mass Storage Devices Iomega 250-MB Zip drive Description Number Optical drives2X Max SuperDisk LS120 drive Miscellaneous Spare Parts Miscellaneous not illustrated RJ-11 P55 adapters Description Number Power cord, black, 6 feetRJ-45 network cable Removal and Replacement Preliminaries Tools Required Service Considerations Plastic Parts Preventing Damage to Removable Drives Packaging and Transporting Precautions Preventing Electrostatic Damage Workstation Precautions Grounding Equipment and Methods Typical Electrostatic Voltage Levels Static-Shielding MaterialsRelative Humidity Event 10% 40% 55% Material Use Voltage Protection Level Removal and Replacement Procedures Disassembly Sequence Chart Disassembly Sequence ChartSerial Number Section Description Removed Disassembly Sequence Chart Preparing the Notebook for Disassembly Battery Pack, 6-cell, Li ion Spare Part Number Information Reverse the preceding procedure to install the battery pack Media Bay Devices Spare Part Number Information Removing a Media Bay Device Hard Drive Spare Part Number Information Reverse the preceding procedure to install the hard drive Removing the Hard Drive Bezel Replacing the Notebook Feet Mini PCI Communications Board Mini PCI Communications Board Spare Part Number Information Removing the Mini PCI Compartment Cover Removing the Mini PCI Communications Board Disk Cell RTC Battery Removing the Disk Cell RTC Battery Keyboard Spare Part Number Information KeyboardKeyboard with Pointstick Keyboard Spare Part Number Information 10. Removing the Keyboard Screw 11. Releasing the Keyboard 12. Disconnecting the Pointing Device and Keyboard Cables Memory Expansion Memory Expansion Board Spare Part Number Information 13. Removing the Memory Expansion Compartment Cover 14. Removing a Memory Expansion Board TouchPad TouchPad Components Spare Part Number Information 15. Removing the TouchPad Switch Cover Spare Part Number Information Switch CoverSwitch cover 241438-001 17. Removing the Switch Cover Display Display Spare Part Number Information 18. Disconnecting the Display Cables Reverse the preceding procedure to replace the display Top Cover Top Cover Spare Part Number Information 20. Removing the Top Cover Screws For Evo Notebook N620c, N610c, N610v models System Board System Board Spare Part Number Information Removal and Replacement Procedures Maintenance and Service Guide 24. Do Not Remove These Screws 25. Removing the System Board Removal and Replacement Procedures Reverse the preceding procedure to replace the system board 14 Fan Fan Spare Part Number Information Disconnect the fan cable from the system board Figure 29. Removing the Fan on an Evo Notebook N600c Maintenance and Service Guide Heat Sink Spare Part Number Information Heat SinkHeat sink 303103-001 31. Disconnecting the Fan Cable 32. Removing the Heat Sink Screws Reverse the preceding procedure to replace the heat sink Processor Processor Spare Part Number Information Reverse the preceding procedure to replace the processor DC-DC Converter Board DC-DC Converter Board Spare Part Number Information 35. Removing the DC-DC Converter Board Modem Cable Remove the modem cable 37. Routing the Modem Cable in the Base Enclosure Dimensions WeightStand-alone battery power requirements AC adapter power requirements Temperature Relative humidity noncondensingShock Vibration Inch XGA, TFT Display Hard Drives 40.0 GB 30.0 GB 20.0 GB 15.0 GB Physical Configuration Buffer size3Disk rotational Speed Transfer rate Diskette Drive CD-ROM Drive Disc thickness Track pitch DVD-ROM DriveAudio output level CD-RW Drive Center hole diameterDisk diameter Disk thickness Cell, Li ion Battery Pack Power supply inputAC Adapter Energy System DMA Hardware DMA System Function System Interrupts Hardware IRQ System Function System I/O Addresses System I/O Addresses VGA System Memory Map Size Memory Address System Function Pin Signal Audio out Pin Signal AudioTable A-1 Stereo Speaker/Headphone Microphone Table A-3 Keyboard/Mouse Pin SignalTable A-4 RJ-11 Modem Table A-5 RJ-45 Network Interface Table A-6 Universal Serial Bus Table A-7 Serial Table A-8 External Monitor Table A-9 Parallel Table A-10 Docking Table A-10 Docking Docking PS2 VCC Power Cord Set Requirements Conductor Power Cord Set Country-Specific Requirements Conductor Power Cord Set RequirementsCountry Accredited Agency Applicable Note Number BSI Screw Listing Table C-1 Phillips Metric 2.5 × 2.5 Screw Color Qty Length Thread Width Black Where usedHead Table C-2 Phillips Metric 1.5 × 3.5 Screw Figure C-2. PM1.5 × 3.5 Screw Location Table C-3 Phillips Metric 2.5 × 5.0 Screw Figure C-3. PM2.5 × 5.0 Screw Location Figure C-4. PM2.5 × 5.0 Screw Location Table C-4 Torx T8 Metric 2.5 × 7.0 Screw Figure C-5. TM2.5 × 7.0 Screw Locations Figure C-6. TM2.5 × 7.0 Screw Locations Figure C-7. TM2.5 × 7.0 Screw Locations Table C-5 Torx T8 Metric 2.5 × 5.0 Screw Figure C-8. TM2.5 × 5.0 Screw Locations Table C-5 Torx T8 M2.5 × 5.0 Screw Figure C-9. TM2.5 × 5.0 Screw Locations Color Qty Length Thread Width Silver 20 mm Where used Table C-6 Mm × 20.0 mm Bushing Guide Table C-7 Torx Metric 2.0 × 3.0 Screw Figure C-11. TM2.0 × 3.0 Screw Location Table C-8 Phillips Metric 2.0 × 4.0 Screw Figure C-12. PM2.0 × 4.0 Screw Location Table C-8 Phillips M2.0 × 4.0 Screw Figure C-13. PM2.0 × 4.0 Screw Location Figure C-14. PM2.0 × 4.0 Screw Location Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7

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