Troubleshooting

Flowchart 2.20 - No Network or Modem Connection

No network or modem connection.

 

N

Network

 

Replace jack or

or modem jack

 

have jack

active?

 

activated.

Y

 

 

Y

 

Digital

 

Connect

 

to nondigital

line?

 

 

line.

 

 

N

 

 

N

 

NIC/modem

 

Reload

 

drivers and

configured

 

 

reconfigure.

in OS?

 

 

 

Y

Disconnect all

power from

the notebook

and open.

Reseat

NIC/modem

(if applicable).

Y

OK?

N

Replace

NIC/modem

(if applicable).

Y

OK?

N

Replace system board.

Done

Done

2–30

Maintenance and Service Guide

Page 80
Image 80
Compaq N610V, N600c, N620C manual Flowchart 2.20 No Network or Modem Connection