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Maintenance and Service Guide
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Contents
1 Product Description
2 Troubleshooting
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
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Product Description
12 Maintenance and Service Guide
1.1 Models
Computer models are shown in Tables 1-1 through 1-5.
Table 1-1 Compaq Evo Notebook N620c, N610c, N610v, and N600c Model Naming Conventions
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Table 1-1 Compaq Evo Notebook N620c, N610c, N610v, and N600c Model Naming Conventions
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Table 1-4 Compaq Evo Notebook N610v Models
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Table 1-4 Compaq Evo Notebook N610v Models
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1.2 Features
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1.3 Clearing a Password
1.4 Power Management
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1.5 Notebook External Components
Figure 1-2. Front and Right Side Components
Front and Right Side Panel Components
Front and Right Side Panel Components
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Figure 1-3. Right Side and Rear Panel Components Evo Notebook N620c, N610c and N610v
Table 1-6
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Table 1-6 Right Side and Rear Panel Components
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Figure 1-4. Right Side and Rear Panel Components Evo Notebook N600c
Table 1-7
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Table 1-7 Right Side and Rear Panel Components
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Table 1-8 Bottom Components
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Table 1-9 Bottom Components
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Hardware Guide
Table 1-10 Top Components
Figure 1-8. Keyboard Components
1.6 Design Overview
Troubleshooting
2.1 Computer Setup and Diagnostics Utilities
Using Computer Setup
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Selecting from the File Menu
Table 2-1 File Menu
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Selecting from the Security Menu
Table 2-2 Security Menu
Selecting from the Advanced Menu
Table 2-3 Advanced Menu
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(continued)
Table 2-3 Advanced Menu
2.2 Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
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2.3 Troubleshooting Flowcharts
Table 2-4 Troubleshooting Flowcharts Overview
Flowchart 2.1 - Initial Troubleshooting
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Flowchart 2.2 - No Power, Part 1
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Flowchart 2.3 - No Power, Part 2
Flowchart 2.4 - No Power, Part 3
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Flowchart 2.5 - No Power, Part 4
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Flowchart 2.6 - No Video, Part 1
A
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Flowchart 2.7 - No Video, Part 2
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Flowchart 2.8 - Nonfunctioning Docking Station (if applicable)
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Flowchart 2.9 - No Operating System (OS) Loading
Flowchart 2.10 - No OS Loading from Hard Drive, Part 1
Flowchart 2.11 - No OS Loading from Hard Drive, Part 2
Flowchart 2.12 - No OS Loading from Hard Drive, Part 3
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Flowchart 2.13 - No OS Loading from Diskette Drive
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Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive
Flowchart 2.15 - No Audio, Part 1
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Flowchart 2.16 - No Audio, Part 2
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Flowchart 2.17 - Nonfunctioning Device
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Flowchart 2.18 - Nonfunctioning Keyboard
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Flowchart 2.19 - Nonfunctioning Pointing Device
Flowchart 2.20 - No Network or Modem Connection
Illustrated Parts Catalog
3.1 Serial Number Location
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Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 241439-001
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Table 3-3 Mass Storage Devices
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Table 3-3 Mass Storage Devices
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3.5 Miscellaneous
Table 3-4 Spare Parts: Miscellaneous (not illustrated)
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Table 3-4 Spare Parts: Miscellaneous (not illustrated)
Removal and Replacement Preliminaries
4.1 Tools Required
4.2 Service Considerations
Plastic Parts
Cables and Connectors
4.3 Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Removal and Replacement Preliminaries
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Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Table 4-1 Typical Electrostatic Voltage Levels
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5.1 Serial Number
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart
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(Continued)
5.3 Preparing the Notebook for Disassembly
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Media Bay Devices
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Hard Drive
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5.5 Mini PCI Communications Board
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5.6 Disk Cell RTC Battery
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5.7 Keyboard
Keyboard
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Keyboard Spare Part Number Information
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5.8 Memory Expansion
Memory Expansion Board
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5.9 TouchPad
TouchPad Components
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5.10 Switch Cover
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5.11 Display
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5.12 Top Cover
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5.13 System Board
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5.14 Fan
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5.15 Heat Sink
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5.16 Processor
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5.17 DC-DC Converter Board
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5.18 Modem Cable
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Specifications
This chapter provides physical and performance specifications.
Table 6-1 Notebook
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plastic surfaces. The notebook operates well within this range of temperatures.
Table 6-2 14.1-inch XGA, TFT Display
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Table 6-3 Hard Drives
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Table 6-3 Hard Drives
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Table 6-4 Diskette Drive
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Table 6-5 CD-ROM Drive
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Table 6-6 DVD-ROM D rive
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Table 6-7 CD-RW Drive
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Table 6-8 AC Adapte r
Table 6-9 8-cell, Li ion Battery Pack
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Table 6-10 System DMA
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Table 6-13 System Memory Map
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Connector Pin Assignments
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Table A-8 External Monitor
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Table A-9 Parallel
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B
Power Cord Set Requirements
3-Conductor Power Cord Set
General Requirements
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Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Power Cord Set Requirements
Maintenance and Service Guide B3
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Figure C-1. PM2.5 2.5 Screw Location
Figure C-2. PM1.5 3.5 Screw Location
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Figure C-3. PM2.5 5.0 Screw Location
Table C-3 Phillips Metric 2.5 5.0 Screw
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Figure C-4. PM2.5 5.0 Screw Location
Table C-3 Phillips Metric 2.5 5.0 Screw
(Continued)
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Figure C-5. TM2.5 7.0 Screw Locations
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Figure C-6. TM2.5 7.0 Screw Locations
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Figure C-7. TM2.5 7.0 Screw Locations
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Figure C-8. TM2.5 5.0 Screw Locations
Table C-5 Torx T8 Metric 2.5 5.0 Screw
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Figure C-9. TM2.5 5.0 Screw Locations
Table C-5 Torx T8 M2.5 5.0 Screw
Figure C-10. 7.0 20.0 Bushing Guide Location
Figure C-11. TM2.0 3.0 Screw Location
Figure C-12. PM2.0 4.0 Screw Location
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Figure C-13. PM2.0 4.0 Screw Location (Continued)
Table C-8 Phillips M2.0 4.0 Screw
(Continued)
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Figure C-14. PM2.0 4.0 Screw Location (Continued)
Table C-8 Phillips M2.0 4.0 Screw
(Continued)
Index