Concord Camera 6340z manual Problem Cause Solution, Troubleshooting

APPENDIX

TROUBLESHOOTING

Problem	Cause	Solution
The camera cannot be turned on.	Battery is dead.	Fully charge the battery or use a
		compact power adapter.
	The battery compartment door	Make sure the battery
	is open.	compartment door is securely
		closed.
The camera cannot take pictures	The flash is charging.	Wait till the flash is fully charged.
or video clips when the Shutter
	Memory is full.	Delete unwanted files or insert a
button is pressed.
		new SD card.
	Maximum file number is	Turn “File No. Reset” on, then
	exceeded.	format the card or insert a new
		card.
The flash doesn’t fire.	Flash is set to OFF.	Set the flash to any mode except
		OFF.
Image is blurry or out of focus	The camera was moving when	Hold the camera steady when
	the image was captured	shooting picture.
	The subject was beyond the	Turn the Macro mode on if the
	focus range.	subject is within 5 - 80 cm (0.16-
		2.62 ft.)(W) or 30 – 80 cm (0.98-
		2.62 ft.)(T). Don’t use Macro
		mode when shooting subjects
		further than 80 cm.
Images/video clips cannot be	The SD card is unrecognizable.	Format the SD card with the
saved on the SD card.		camera.
	The SD card is damaged.	Use a new card.
Recorded images/video clips are	The camera was powered off	When the low Battery indicator
not saved in memory	before the image/video clips was	appears on the LCD monitor,
	stored in memory.	recharge the battery immediately.
Cannot transfer files onto a	The camera driver is not installed	Install the camera driver before
computer after connecting the		you connect the camera to a
USB cable		computer and turn the camera
		on.
Images/video clips does not	The cable is not connected	Connect the camera to the TV
appear on the television	securely.	properly.
	The TV output setting is incorrect.	Change the TV output to NTSC
		or PAL.

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