8. Tips and Troubleshooting
SYMPTOM | POSSIBLE | POSSIBLE |
| CAUSE | SOLUTION |
POWER |
|
|
Cannot turn on the camera.
The battery was not | Install the battery |
installed correctly. | correctly using the |
| direction indicators on |
| the inside of the battery |
| cover. |
|
|
Battery is dead or | Replace the battery. |
weak. |
|
|
|
Battery compartment | Close the battery |
was not closed | compartment properly. |
correctly. |
|
|
|
VIEWING VIDEO CLIPS (.AVI FILES) ON A COMPUTER
The following message appears on the computer screen when opening an AVI file: “Cannot play back the video stream: no suitable decompressor could be found.”
The video stream decompressor is not installed.
Complete all the steps in the installing the software section on page 38.
OR
Install DirectX from www.microsoft.com
WEB CAMERA
The video quality is poor.
The video is too slow.
The video quality setting needs to be changed.
Go to
50
