Tips and Troubleshooting
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
WEB CAMERA/PICTURES/VIDEO CLIPS
Web camera video/picture/video clip has poor quality.
Poor lighting. | Take web camera/picture/ |
| video clip in better lighting. |
|
|
Lens is dirty. | Clean lens with a soft |
| cloth. See the Camera |
| maintenance section. |
Subject is too close. | Stand at least 3.9ft (1.2m). |
| away from the subject. |
|
|
TAKING PICTURES
Flash picture taken | Subject is too close. | Move subject further away. |
is too light. |
|
|
Flash picture taken | Subject is too far away. | Move subject closer. |
is too dark. | Flash is not on. | Turn flash on. |
Flash did not work | There was sufficient light | This is normal as your |
| for the shot and the flash | camera’s electronic light |
| was not needed. | sensor is programmed to |
|
| only fire the flash when |
|
| needed. |
| Camera’s flash has been | Turn on Automatic Flash. |
| turned off. |
|
| Flash did not charge. | Verify that the LED has |
|
| stopped blinking before |
|
| taking the picture. |
| Battery is empty. | Replace the battery. |
Picture taken has | Subject or camera moved | Hold camera steady until |
poor quality. | as picture was taken. | picture is taken. |
|
|
|
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