Tips and Troubleshooting
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
TAKING PICTURES/VIDEO CLIPS
Camera is not responding during image capture.
The battery level is low and the camera doesn't have enough power to complete the image capture.
Replace batteries.
WHITE BALANCE
There is something wrong with the color of the captured image.
White Balance is not set properly.
Reset White Balance.
LCD
The LCD monitor is | The LCD plastic | You should clean the | ||||
not clear. | monitor cover is dirty. | LCD monitor cover. | ||||
The LCD is not | LCD is turned off. | Turn on the LCD by | ||||
displaying |
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anything. | The battery level is | Replace batteries. | ||||
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| low. |
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DOWNLOADING PICTURES TO PC |
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Camera is not responding during image downloading to PC.
The operating system | Reset the camera by |
may not be allocating | opening and closing the |
adequate resources to | battery door. Reset the |
download the image. | computer. |
There is a TWAIN driver | If you have any |
(PC Mode) conflict with | problems using PC |
other | mode, please use Mass |
devices. | Storage (DSC Mode) to |
| download your stored |
| files. (P. 42) |
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