Introduction

HDC II Programming Guide

SUREVEND™

SureVend™ ensures that a cup is always available in the cup station before any money is collected or product delivered. The sensing system is a beam of infra- red light across the cup station which is broken by the cup when it falls into posi- tion.

The SureVend™ software monitors the cup station sensor during the time the cup ring is cycled and for three seconds afterward. If a cup is not detected, the soft- ware will first determine if a second cup ring with the same size cups exists and will then try to drop a cup from the second ring. If the second ring also fails to drop a cup or is not usable, the software will repeat the attempt from the first cup ring to attempt to clear any jams in the cup delivery area. Each ring will be tried up to two times. If a cup is still not detected by the infrared sensor then several things happen:

Any ring that failed twice in a row is placed temporarily out-of-service for a length of time that is determined by the user,

The customer's credit is either restored for another vend attempt or is returned automatically,

Three beeps are sounded and the message

is

 

flashed if another size cup ring is available, or the message

 

SpecialINSERTrules existMUGto protect both the customer andSELECTthe operatorANOTHERfromINSERTSIZEloss. MUGFirst and foremost, the customer is protected because no drink is spoiled nor money lost because a cup fails to fall to the cup station. The customer is given every chance to get his original choice of cup size by trying at least twice per ring to eject a cup. If two rings are available with the same cup size, the system will alternately try to vend a cup from each ring until the cup is delivered or both rings are placed out-of-service.

is flashed in the event that no other cups are available. The customer may always get his money back by pressing the coin return button.

NOTE

is the default message. You may customize this message

if desired

(see "Edit Custom Message", PAGE 49 for more information).

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Crane Merchandising Systems 675, 677, 673 manual Surevend

675, 673, 677 specifications

Crane Merchandising Systems is a leading provider of advanced vending solutions, and their models 677, 673, and 675 stand out for their innovative features and technologies. These vending machines are designed to meet the evolving demands of consumer engagement and operational efficiency in retail settings.

The Crane 677 model is particularly noteworthy for its spacious design and flexible configuration options, allowing operators to customize merchandise selection according to consumer preferences. It comes equipped with an advanced touchscreen interface, which not only enhances user interaction but also enables advertisers to promote products through dynamic digital signage. The integration of cashless payment systems ensures that customers can make purchases conveniently using credit cards, mobile wallets, and other cashless methods, thus broadening the accessibility of the machine.

The 673 model emphasizes energy efficiency without compromising product availability. Its Energy Star rating reflects commitment to sustainability, making it an ideal choice for environmentally-conscious businesses. With a robust refrigeration system, it effectively manages temperature control, keeping perishable items fresh and appealing to customers. The 673 also features an intuitive inventory management system that enables operators to monitor stock levels in real-time, reducing both waste and operational downtime.

The Crane 675 model combines style with functionality, targeting high-traffic areas where aesthetics play a crucial role in attracting customers. Its sleek, modern design is complemented by customizable graphics, allowing operators to align the machine's appearance with branding strategies. Additionally, the 675 is outfitted with advanced telemetry technology, enabling remote monitoring of sales and inventory, helping operators optimize product selection based on real-time sales data.

All three models utilize Crane’s proprietary software that enhances operational capabilities, providing valuable analytics for machine performance, sales tracking, and consumer preferences. This data-driven approach helps operators refine their offerings and improve turnover, ensuring that the machines remain profitable and relevant.

In conclusion, Crane Merchandising Systems 677, 673, and 675 are at the forefront of vending technology, addressing contemporary challenges in consumer engagement and efficient management. Their features, such as touchscreens, energy-efficient designs, and advanced analytics, make them indispensable assets for any retail environment aiming to enhance customer experiences and operational effectiveness.