HDC II Programming Guide

Introduction

The operator is protected by the anti-jackpot program of the system. It is con- ceivable that a customer could prevent cups from reaching the sensing area of the cup station in order to steal the cups and then get his or her money back for the vend. Under the SureVend™ Anti-Jackpot system, the operator can lose no more than two cups in a row per ring. Then that ring is temporarily placed out-of-ser- vice both to protect the customer and to discourage theft. The amount of time that the cup ring is out-of-service is programmable from 0 to 99 minutes. After the time has elapsed, the cup ring will return to service but the count of the two failures is kept. If the previous problem was theft, then the next vend attempt from that ring will be successful and the count of the two previous failures will be erased. If the problem is an actual system failure, then the third failure will permanently place that cup ring out of service until a service technician visits the machine.

Alternate cup vends and mug vends still work as before. If a cup ring is out of service due to SureVend™ the alternate vend will only be from a selected large cup to a small cup at the small cup price. An induced SureVend™ failure cannot cause an alternate vend from a selected small cup to a large cup at the small cup price. This protects the operator from customers trying to get large cup drinks at a small cup price. (SureVend™ will not automatically switch to a different cup size in mid-vend because it cannot be ensured that correct change will be returned for the new price.)

SureVend™ can be turned off if desired (see "Turn SureVend™ On or Off", PAGE 42).

THE SUPERVISOR MODE

The supervisor is allowed to do things that a normal user cannot, like controlling access to certain modes. The supervisor can lock out any of the programming modes to anyone who does not have the right "key". Once a supervisor enters the proper code, he or she will be able to:

Change the supervisor access code

Lock out any or all of the service keypad modes

• Set whether data is cleared with

or after being downloaded into a

portable data collection device

Grant or deny access to data items during DATA RECALL

Modify the machine configuration

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Crane Merchandising Systems 677, 673, 675 manual Supervisor Mode

675, 673, 677 specifications

Crane Merchandising Systems is a leading provider of advanced vending solutions, and their models 677, 673, and 675 stand out for their innovative features and technologies. These vending machines are designed to meet the evolving demands of consumer engagement and operational efficiency in retail settings.

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All three models utilize Crane’s proprietary software that enhances operational capabilities, providing valuable analytics for machine performance, sales tracking, and consumer preferences. This data-driven approach helps operators refine their offerings and improve turnover, ensuring that the machines remain profitable and relevant.

In conclusion, Crane Merchandising Systems 677, 673, and 675 are at the forefront of vending technology, addressing contemporary challenges in consumer engagement and efficient management. Their features, such as touchscreens, energy-efficient designs, and advanced analytics, make them indispensable assets for any retail environment aiming to enhance customer experiences and operational effectiveness.