Note
If Dolby Digital Live or DTS Connect is enabled, only PCM audio and certain compressed audio (for example, MP3) can be played, which will be encoded by Dolby Digital Live or DTS Connect through your selected output device.
Problems with Multiple Audio Devices
If there are other audio cards on the system.
You may have an existing audio device installed in your computer. The audio device may be an audio card or an onboard audio chipset. Before you install your audio device, you are advised to disable or completely uninstall and remove your existing audio device. Operating multiple audio devices in your computer may introduce usability issues.
Alternatively, during the installation of your audio card, do the following:
•If your computer detects an installed Sound Blaster Audigy series, Sound Blaster Live! series or Sound Blaster PCI512 audio card, a message box recommending that you completely uninstall and remove the older audio device will appear. Click the Yes button and follow the instructions on the screen to complete the removal of the old audio device. Remove the old audio card from your computer.
•If your computer detects any other installed audio card, a message box recommending that you completely uninstall and remove the older audio device will appear. Click the Yes button to continue with the installation of the audio card.
After the installation of the audio card, completely uninstall the existing card and remove the audio card from your computer.
If the system has an onboard audio chipset.
Disable your computer's onboard audio chipset. Consult the documentation of your computer's motherboard for details.
Problems with Sound
No sound from the headphones.
Check the following:
•The headphones are connected to the card's Line Out 1 jack (Front L/R).
•In the Speakers/Headphones tab of the Sound Blaster
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
•The speakers' volume control knob, if any, is set at
•The powered speakers or external amplifier are connected to the card's Line Out jacks.
•There is no hardware conflict between the card and a peripheral device. See Problems with Sound.
•The Speakers/Headphones Configuration settings in the Speakers/Headphones tab of the Sound Blaster
Troubleshooting 46
