Contacting Technical Support | D-Link DCS-900W manual

Contacting Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet: http://support.dlink.com email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

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D-Link DCS-900W manual Contacting Technical Support, Tech Support for customers within the United States

Contents

Version LinkSecuriCam Contents Package Contents Simple to Use Features & Benefits802.11b Wireless or Ethernet/Fast Ethernet Support Introduction Broad Range of Applications Web ConfigurationRemote Monitoring Utility Connections EthernetCable ConnectorDC Power Connector Reset Button Bottom Panel view Leds Power LED Attach the Antenna Hardware Installation Security Using the Setup Wizard Using the Setup Wizard Click Wizard to begin Using the Setup Wizard Click Link Click Yes Web Configuration DCS-900W Configuration Status Help DCS-900W ConfigurationAdvanced Tools Advanced System Manually Assign Camera NameLocation IP Assignment Assign Automatically Using DNS IP Address Dynamic DNS Ascii input format Wireless Interface HEX input format LED Control Open Second Port Loading ActiveX From Apply/Cancel Installing the DCS-900W Behind a Router Single Camera Installation Assign a Local IP Address for Your Camera Identify Your Camera on the Network Open Second Port For Installing Multiple CamerasAssigning and opening second port in the DCS-900W Router SET-UP and Installation Assigning and Opening Virtual Server Ports Open Virtual Server Ports To Enable Remote Image Viewing Viewing Your Camera Advanced Video Light Frequency Tools AdminPassword with a Important Information User PasswordAdd User User Name IP Address Tools TimeDateTime TimeZone Protocol Status Tools DefaultFactory Reset ActiveX Completing Your Camera Configuration Java IPView Lite Application Installation IPView Lite Application Installation Click Continue Anyway IPViewLite IPView Lite Application Installation IPView Lite IPView Lite IPView Lite How to Change the PasswordChange Password Changing the IP Address How to Change the IP Address IPView Lite How to Add a Camera IPView Lite IPView Lite- Getting Started How to Add/Delete a CameraHow to Delete a Camera How to Format the Camera view How to take a Snap-Shot with the Camera How to Rotate the Video view How to Stop Recording How to Start Recording General Camera Property Settings General IP Assignment Camera Property Settings IP Assignment DNS Camera Property Settings DNS Wireless Camera Property Settings Wireless Image Camera Property Settings Misc, ImageMisc Users Camera Property Settings Users Date/Time Camera Property Settings Date/Time Information Camera Property Settings Information Tools Camera Property Settings ToolsUpgrade Firmware Manual Recording Camera Property Settings RecordingRecording Options Scheduled Recording Motion Trigger Recording IPView Lite Getting Started File Path File Options Menu Bar Menu Bar View List View Menu Bar Camera, Tools Enable Function Account System ConfigurationMenu Bar Tools IPView Lite Menu Bar About Networking Configuration IPView Lite Icon Description Context Sensitive Menu Uninstall IPView Lite Application Uninstall IPView Application Can I capture still images from the Internet Camera? Internet Camera FeaturesWhat is a Wireless Internet Camera? What algorithm is used to compress the digital image? Cannot access the Internet Camera from a web browser Frequently Asked QuestionsTroubleshooting Internet Camera Installation Why does the LAN LED not light up properly? Why does the Power LED not light up constantly? Noisy images occur. How can I solve the problem? There are no images available through the web browser? Appendix B How to Ping your IP Address Time Zone Table Time Zone Table Configuration Xplug Control InstallationInstallation Installation of the X-Plug to a Local PC Click Next Click Yes Camera Lens Adjusting the Camera Focus Adjusting the Camera Focus System Hardware Technical SpecificationsVideo specification Image Video Setting Communication Support Technical SpecificationsEMI & Safety Web Configuration Requirements Tech Support for customers within Canada Contacting Technical SupportTech Support for customers within the United States Warranty and Registration Warranty and Registration Warranty and Registration