D-Link DFM-560EL manual Troubleshooting

D-Link DFM-560EL External Modem User’s Guide

Chapter 7 Troubleshooting

Modem will not dial-out

zCheck your phone cable connected properly into LINE jack.

zIf you use the Tone-dialing on a line, but required the Pulse-dialing method, please change the command T to P in your dial command line.

Modem will not answer an incoming call

zCheck your phone cable connected properly into LINE jack.

zBy connect a Telephone to the PHONE jack. The attached telephone will ring if you try calling from another telephone line.

zConfigured the modem to Auto-answer modem.

No connection after modem dial out

zRemote modem may be not setting to answer mode, if you aren’t hearing a high-pitch tone when remote modem answering.

zPerhaps poor-quality or noise telephone lines try another call.

Data error when modem connection

zMake sure your software data format is match to remote side (for example: 8,N, 1).

zMake sure the modem flow control method is matched to communication software.

zTry another call may be poor quality or noise telephone lines.

Fax and voice problems

zBe sure the Data Communication is installed and worked properly, otherwise check the mentioned procedure carefully and consult the Fax/Voice manual step by step.

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