Trouble Shooting
Please check the following items before asking for repair service.
Symptom | Check items |
Neither picture | - Check the contact of sockets is all right. |
nor sound | - Check the TV main power is on. |
Picture is OK | - Check the Volume control is set to minimum or mute. |
but no sound |
|
Sound is OK, but | - Check the colour control and adjust it properly. |
no color. | - Check the program is in colour and not in black & white. |
The picture is | - Check the antenna is installed correctly and if not, adjust the |
overlapped image. | antenna toward the broadcasting station. |
Picture has “snow | - Check the antenna or its connection is correct and if not, correct the |
noise”. | antenna fault or connection cable fault. |
| - Check if car traffic or neon sign disturbs the sound effect. |
Stripes on | - Check the susceptible interference by other electronic devices such |
picture. | as radio and television and keep magnetic or electronic devices |
| away from the TV. |
Bad stereo or Dual | - Long distance from the station or other radio waves can generate |
sound. | bad sound reception. If so, change the mode to Mono. |
Remote control | - Check if the batteries in the Remote control are dead. |
does not | - Check if any object between IR sensor of the TV and the Remote |
work. | control does not obstruct. |
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