SERVICE CALL CHECK
Please check the following before calling for service:
1.Place one cup of water in a glass measuring cup in the oven and close the door securely. Operate the oven for two minutes at HIGH 100%.
A. Does the light come on in the oven? | YES _____ | NO _____ |
B. Does the cooling fan work? (Put your hand over the top ventilation | YES _____ | NO _____ |
openings.) |
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C. Does the turntable rotate when the TURNTABLE ON/OFF pad is | YES _____ | NO _____ |
touched and TURNTABLE ON is in the display? (It is normal for the |
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turntable to turn in either direction when TURNTABLE ON is in the |
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display.) |
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D.Is the water in the oven warm?
2.Remove the water from the oven and program: CONVEC,
0
450˚F
YES _____ NO _____
, 500 , START
A. | Do CONV and COOK light? | YES _____ | NO _____ |
B. | After the oven shuts off, is the inside of the oven hot? | YES _____ | NO _____ |
If “NO” is the answer to any of the above questions, please check electrical outlet, fuse and/or circuit breaker If either or both are not functioning properly, CONTACT YOUR NEAREST Fisher & Paykel AUTHORIZED SERVICER. A microwave oven should never be serviced by a
Note: If time appearing in the display is counting down very rapidly, check Demonstration Mode on page 29 and cancel.
For warranty service, please contact your local service provider or our Customer Care Representative at
(888)
•Model Number_________________________ (located on the bottom left corner of the cavity face)
•Serial Number _________________________ (located on the bottom left corner of the cavity face)
•Date of installation _________________
•A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please write or email us at:
Write:
Fisher & Paykel Appliances, Inc. Attention: Customer Care 5900 Skylab Road Huntington Beach, CA 92647
email: customer.care@fisherpaykel.com
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