ARCHGARD LIMITED WARRANTY
This Limited Warranty is made by ARCHGARD INDUSTRIES LTD., hereinafter referred to as “Archgard”. Archgard warrants to the original purchaser of an Archgard gas burning fireplace (s) that the product will be free of defects in materials and workmanship under normal use and service, for a “lifetime”.
INCLUSIONS: “LIFETIME LIMITED WARRANTY“
❖All heat exchangers, combustion chamber, burner tubes and pans.
❖Ceramic Fiber Logs and Ceramic Brick Panels against splitting or cracking.
❖Ceramic Glass against thermal breakage.
❖All 24 K gold trims and accessories against tarnishing.
❖All trim accessories against tarnishing and paint defects.
❖NOTE: Discoloration and some minor movement of certain parts are normal and are not a defect and therefore, not covered under warranty.
The above will be covered “parts & labor” to the original purchaser for FIVE years and “parts” only thereafter from original date of pur- chase.
INCLUSIONS: “FIVE YEAR LIMITED WARRANTY”
❖Five year limited warranty on the “FiberFlame Technology Burner System.” Warranty will cover any defective burner and ceramic ember bed if defect is deemed as original by the manufacturer.
The above will be covered “parts & labor” to the original purchaser for TWO years and “parts” only thereafter from original date of pur- chase.
INCLUSIONS: “ONE YEAR LIMITED WARRANTY”
❖Blowers, fans and fan motors, wiring, rheostats and thermodiscs.
❖Rocker switches, spill switches and wiring to them.
❖Gas control valves, pilot assemblies including thermopiles, thermocouples, electrodes, and igniters. The above will be covered “parts & labor” to the original purchaser for ONE year from date of purchase.
EXCLUSIONS:
❖Archgard does not offer wall mounted thermostats, programmable thermostats (wiring for
❖Ember Material.
❖Tempered Glass is warranty for ONE year to the original purchaser from date of purchase.
❖Travel time or mileage to original purchasers residence. Archgard suggests that you
WHAT TO DO IN THE EVENT OF A PROBLEM:
❖Thoroughly read your manual.
❖If you cannot solve the problem, contact your Archgard Dealer or representative.
❖When calling for help please have the following information:
Model of your Fireplace | Serial Number | Place of Purchase |
Date of Purchase | Problem Description |
|
❖NOTE: Warranty may be void if work is carried out by an unqualified person (s). Only original Archgard parts may be used. Please consult your Archgard dealer or representative if in doubt about a replacement part (s).
OBTAINING WARRANTY SERVICE:
To obtain warranty service, the original purchaser shall return the defective part (s) to the original authorized Archgard selling dealer transportation prepaid, along with the serial number of the appliance and proof of purchase. Any defective part, in our
judgment, will be repaired or replaced at Archgard’s discretion. The dealer must obtain approval from Archgard before any repairs are made.
WARRANTY LIMITATION:
THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED AS TO QUALITY, MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.
The appliance is only warranted for the use as intended by the installation and operating instruction and local building codes. The war- ranty will not cover damage due to accident, misuse, abuse, alteration, improper installation or “Acts Of God”.
This limited warranty is void unless the appliance is installed by a qualified installer, in accordance with the instructions
furnished with the appliance. Some Provinces or States do not allow limitations on how long an implied warranty lasts, so the above limi- tation may not apply to the original purchaser. Any damage resulting from defects in this product, is limited to the
replacement of the defective part (s) and does not include incidental and consequential exposures sustained in connection with the prod- uct. This includes facing (s), mantle (s), cabinet (s), tile (s) or any other finishes resulting from removal of any gas appliance. This war- ranty is limited to residential use only and gives the consumer specific rights. These rights may vary from State to State or Province to Province.
