w w w . d e l l . c o m s u p p o r t . d e l l . c o m

NOTE: This feature changes the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

NOTE: The Service Tag for your computer is located at the top of each test screen.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.

3When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.

4Select the IDE CD-ROM Device option from the CD boot menu.

5Select the Boot from CD-ROMoption from the menu that appears.

6Type 1 to start the ResourceCD menu.

7Type 2 to start the Dell Diagnostics.

8Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform.

9When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express

Performs a quick test of devices. This test typically takes 10

Test

to 20 minutes and requires no interaction on your part.

 

Run Express Test first to increase the possibility of tracing

 

the problem quickly.

 

 

Extended

Performs a thorough check of devices. This test typically

Test

takes an hour or more and requires you to answer questions

 

periodically.

 

 

Custom

Tests a specific device. You can customize the tests you

Test

want to run.

 

 

Symptom

Lists the most common symptoms encountered and allows

Tree

you to select a test based on the symptom of the problem

 

you are having.

 

 

28

Setup and Quick Reference Guid e

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Dell 10JEJ manual Option Function Express