W . d e l l . c o m s u p p o r t . d e l l . c o m
Service tag Floppy drive light Power light Power button
Network adapter connector
September WD492
Contents
Advanced Troubleshooting
Using Microsoft Windows XP System Restore
Resolving Software and Hardware Incompatibilities
Appendix
Finding Information
What Are You Looking For? Find It Here Warranty information
Finding Information
Service Code to direct
Use the Service Tag to
When you use
Order status, warranty, and repair information
Setting Up and Using Your Computer
Setting Up a Printer
Connecting a USB Printer
Printer Cable
Connecting a Parallel Printer
USB connector on computer
Setting Up a Home and Office Network
Connecting to a Network Adapter
Click Checklist for creating a network
Connecting to the Internet
Network Setup Wizard
If you have a CD, click Use the CD I got from an ISP
Setting Up Your Internet Connection
Click Connect to the Internet
Playing CDs and DVDs
Adjusting the Volume
DVD player includes the following basic buttons
Copying CDs and DVDs
Adjusting the Picture
How to Copy a CD or DVD
800 by 600 pixels
Using Blank CDs and DVDs
Media Type Read Write Rewritable
Click Hardware and click Device Manager
Hyper-Threading
Helpful Tips
Drive Problems
Troubleshooting Tips
Battery Problems
Solving Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Ieee 1394 Device Problems
Computer does not start up
Keyboard Problems
Lockups and Software Problems
Computer stops responding
Program is designed for an earlier Windows operating system
Program stops responding
Program crashes repeatedly
Solid blue screen appears
Memory Problems
Other software problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
If the problem persists, contact Dell see
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
Advanced Troubleshooting
If the problem still exists, install a
Problem Description Suggested Resolution
Remove the card, reinstall it see
If the problem persists or
See
Determine if a conflict exists by
Restarting the computer see
Ensure that the cables are properly
Option Function
Dell Diagnostics
Dell Diagnostics Main Menu
Tab Function
Drivers
What Is a Driver?
Reinstalling Drivers
Identifying Drivers
Restoring Your Operating System
Using Windows XP Device Driver Rollback
Manually Reinstalling Drivers
Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Creating a Restore Point
Enabling System Restore
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Removing Dell PC Restore
Before You Begin
Using the Operating System CD
Reinstalling Windows XP
Dell Operating System CD
Resolving Software and Hardware Incompatibilities
Recommended Tools
Removing and Installing Parts
Before You Begin
Turning Off Your Computer
Before Working Inside Your Computer
Front and Back View of the Computer
Front View
Back View
Modem connector
Cable from your monitor into the blue connector
Removing the Computer Cover
Computer cover Cover latch Back of computer
Inside View of Your Computer
Internal speaker LS9J1 Password jumper
Floppy drive connector IDE drive connector CD/DVD drive
Connector J6J1 J7J2 Main power connector J3J1
CD/DVD audio connector J9C1
DDR Memory Overview
Memory Installation Guidelines
Memory
Installing Memory
Crossbar
Securing clips Connector
Notch
PCI Cards
Installing a PCI Card
Cards
Securing screw Filler bracket
Card Card cutout
Removing a PCI Card
Not fully seated card Fully seated card Bracket
Front Panel
Removing the Front Panel
Side hinges Front panel Top tab
Removing the Front-Panel Insert
Tabs Insert
Side hinges Front panel
Drives
Reattaching the Front Panel
Drive Interface Connectors
General Installation Guidelines
Connecting Drive Cables
Power Cable Connector
Removing a Hard Drive
Power cable Data cable
Hard Drive
Hard drive Bracket tabs Drive bracket
Small bracket tabs Drive bracket Hard drive Screws
Installing a Hard Drive
Removing and Installing Parts
Removing a Floppy Drive
Power cable Data cable Removing and Installing Parts
Floppy Drive
Installing a Floppy Drive
Top bracket screw Drive bracket Floppy drive
Power cable Data cable
Removing a CD/DVD Drive
Data cable Power cable
CD/DVD Drive
Installing a CD/DVD Drive
Adding a Second CD or DVD Drive
Drive Alignment screws
Drive Securing screw
Battery
Battery Battery socket Tab
Replacing the Computer Cover
Specifications
Video
Connectors Three Connector size Pins
Connectors
Audio
Information Backup battery
Connectors PS/2 keyboard and mouse
Power
Wattage
System Setup
Overview
Entering System Setup
System Setup Screens
System Setup Options
System
Enabled Hyper-Threading is On
IDE CD-ROM Device not installed
Disabled Hyper-Threading is Off
Life of the processor and void the warranty
Auto, Read Only, or Off
COM3
To Off, AT, PS/2, EPP, or ECP
Up from Hibernate or Off
Enabled or Disabled
Its performance is not affected
Changing Boot Sequence for the Current Boot
Boot Sequence
Option Settings
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
Mouse
Cleaning Your Computer
Computer, Keyboard, and Monitor
Floppy Drive
CDs and DVDs
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
Class a Class B
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
Contacting Dell
FCC Identification Information
Aruba
Antigua and Barbuda
Argentina Buenos Aires
Toll-free
Bahamas
0820 240 530
0660
Barbados
Chile Santiago
866 440
Cayman Islands
Colombia
818
592 818
980-9-15-3978
7023
02 2186 27
Denmark Copenhagen Website support.euro.dell.com
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Index
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USB
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