Panasonic KX-TG472SK, KX-TG473SK, KX-TGH260, KX-TGH262, KX-TGH263, KX-TGH264 Troubleshooting

Display message Cause/solution

Requires

subscription

to Caller ID.

RYou must subscribe to a Caller ID service. Once you

receive caller information after subscribing to a Caller

ID service, this message will not be displayed.

Use

rechargeable

battery.

RA wrong type of battery such as Alkaline or

Manganese was inserted. Use only the rechargeable

Ni-MH batteries noted on page 4, 7.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s

AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,

and then insert the batteries into the handset again.

General use

Problem Cause/solution

The handset does not turn on

even after installing charged

batteries.

RPlace the handset on the base unit or charger to turn on

the handset.

The unit does not work. RMake sure the batteries are installed correctly (page 10).

RFully charge the batteries (page 11).

RCheck the connections (page 10).

RUnplug the base unit’s AC adaptor to reset the unit.

Reconnect the adaptor and try again.

RThe handset has not been registered to the base unit.

Register the handset (page 42).

The handset display is blank or

dark.

RThe handset is in screen saver mode (page 15). Activate

the handset display again by:

– pressing MN when on a call.

– pressing MOFFN at all other times.

R“LCD backlight” is set to “Off” while on charge.

Change the setting (page 37).

For assistance, please visit http://www.panasonic.com/help 61

Useful Information

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Contents

Main Before initial use, see Getting Started on page 10. Page Model composition Accessory information Supplied accessories Additional/replacement accessories Other information Expanding your phone system Bluetooth devices Trademarks For your safety WARNING Power connection Installation Operating safeguards Important safety instructions For best performance Base unit location/avoiding noise Environment Routine care Other information Notice for product disposal, transfer, or return Notice ENERGY STAR Specifications Setting up Connections 10 Battery installation Getting Started Battery charging Note when setting up Note for connections Note for battery installation Note for battery charging Controls Handset 12 Base unit Getting Started Display icons/Indicators Handset display items CELL indicators on the base unit Language settings Date and time Recording your greeting message Other settings Smart function key ( key) Using the Smart function key ( key) Setting the Smart function key 1 2 Link to cell feature Pairing a cellular phone 16 1 2 Link to cell settings Selecting which unit receives cellular calls 2 Ring as cell mode To use the handset ringer tone instead of your cellular phones ringer tone 1 Connecting/disconnecting the cellular phone manually 18 1 Cellular line only mode (If you do not use the landline) 1 2 Page Making cellular calls Making landline calls 2 3 Pause (for PBX/long distance service users) 1 2 Answering calls 1 2 Adjusting the ringer volume Useful features during a call Page Page 3 4 24 Answering a 2nd call during a cellular call Intercom Making an intercom call 1 2 3 Answering an intercom call 1 2 Power back-up operation for landline Making calls during a power failure 1 2 3 4 Phonebook 2 3 4 5 Character table for entering names Erasing the character or number Page Speed dial Page Menu list Page Page Page Page Page Page Page Alarm 1 2 3 4 5 6 7 Silent mode Turning silent mode on/off 40 1 3 Page Other programming Registering a unit Page Using Caller ID service Caller ID features 44 Missed calls Phonebook name display 4 2 3 Editing a callers phone number 2 3 4 5 Caller ID number auto edit feature Erasing selected caller information 2 3 Page Copying phonebook from a cellular phone (phonebook transfer) 1 2 3 4 Text message (SMS) alert Setting text message (SMS) alert 2 3 4 Using a Bluetooth wireless headset (optional) for landline calls Pairing a headset to the base unit 1 2 3 Switching between the base unit and your headset Call sharing between your headset and the handset Adjusting your headset receiver volume Answering system for landline Memory capacity (including your greeting message) Turning the answering system on/off 1 Greeting message Listening to messages 52 Using the base unit Operating the answering system during playback Erasing all messages Advanced new message alerting features Audible message alert Page 3 Listening to messages 1 2 Remote operation Remote access code 1 2 Deactivating remote operation Answering system settings Call screening 1 Number of rings before the unit answers a call 1 Callers recording time 1 Selecting Greeting only Voice mail service for landline Storing the voice mail (VM) access number 58 PPPP 8888 1 2 Wall mounting (Charger only) Error messages Troubleshooting General use Menu list Battery recharge Making/answering calls, intercom Caller ID/Talking Caller ID Page Using Bluetooth devices Answering system Bluetooth PIN 1 2 3 4 Voice mail 68 Liquid damage FCC and other information i Page Gua Rpida Espaola Conexiones Instalacin y carga de la batera Sugerencias de operacin {V} Teclas de funcin Tecla navegadora Fecha y hora (Auricular) Cmo grabar el mensaje de saludo del contestador de llamadas para la lnea terrestre (Auricular) Enlace a celular Page Enlace a celular Page Operaciones bsicas Page Cmo usar dispositivos Bluetooth Preguntas frecuentes Page Warranty (For United States and Puerto Rico) Limited Warranty Coverage Panasonic Telephone Products Limited Warranty Appendix Limited Warranty Limits And Exclusions 84 When you ship the product Appendix Index Index Page IMPORTANT!