Useful Information

Using Bluetooth devices

Problem

I cannot copy phonebook entries from a cellular phone.

I cannot have a conversation using the headset.

Noise is heard during a call on the headset.

I cannot connect my headset to the base unit.

Some headset enhanced features are not available.

An error tone is heard when I try to program the Bluetooth feature.

Cause/solution

RConfirm that the cellular phone supports Bluetooth wireless technology.

RConfirm that the cellular phone supports the Phone Book Access Profile (PBAP) or Object Push Profile (OPP) specification.

RIf the cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from the cellular phone.

RSomeone is using a cellular line or headset. Try again later.

RTurn the cellular phone off, then turn it on and try again.

RIf an entry is already stored in the unit’s phonebook, the entry cannot be copied even by selecting another group.

RConfirm that the Bluetooth wireless headset supports the HeadSet Profile (HSP) specification.

RYour Bluetooth headset is not paired. Pair it (page 49).

RTurn your headset off, then turn it on and try again.

RA Bluetooth headset can communicate with the base unit within a range of approximately 10 m (33 feet). The connection may be subject to interference from obstructions such as walls or electronic devices. Move closer to the base unit.

RConfirm that your headset is turned on.

RIf your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit.

ROnly 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line).

RThe headset has not been paired to the base unit. Pair the headset (page 49).

RThe base unit does not support enhanced features such as Last number redial or Call reject.

RThe Bluetooth feature cannot be accessed immediately after connecting the AC adaptor to the base unit. Wait a few seconds and try again.

RThe headset has not connected to the base unit yet, even though you performed the connecting procedure setting. Wait a few seconds and try again.

66For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TGH260, KX-TG472SK, KX-TGH262, KX-TGH263, KX-TGH264, KX-TG473SK operating instructions Using Bluetooth devices