Panasonic KX-TG472SK, KX-TG473SK, KX-TGH260, KX-TGH262, KX-TGH263, KX-TGH264 - page 65

Problem Cause/solution

Caller information is not

announced.

RThe ringer volume for landline is turned off. Adjust the

ringer volume (page 32).

RThe ringer volume for cellular line is turned off. Adjust the

ringer volume (page 34).

RWhen one handset is selected to ring for cellular calls,

other units do not announce caller information. To change

the selection, see page 17.

RThe Talking Caller ID feature is turned off. Turn it on

(page 36).

RThe ring as cell mode is set to “On (without Talking

CID)”. To change the mode, see page 17.

RThe number of rings for the answering system is set to “2

rings” or “Toll saver”. Select a different setting

(page 56).

RYour unit does not announce caller information while the

other devices such as headset or handsets are engaged

in a call.

The caller list/incoming phone

numbers are not edited

automatically.

RThe Caller ID number auto edit feature is turned off. Turn

it on and try again (page 37).

RYou need to call back the edited number to activate Caller

ID number auto edit.

I cannot dial the phone number

edited in the caller list.

RThe phone number you dialed might have been edited

incorrectly (for example, the long distance “1” or the area

code is missing). Edit the phone number with another

pattern (page 45).

Time on the unit has shifted. RIncorrect time information from incoming Caller ID

changes the time. Set the time adjustment to “Manual”

(off) (page 36).

The 2nd caller’s information is

not displayed during an outside

call.

RIn order to use Caller ID, call waiting, or Call Waiting

Caller ID (CWID), you must first contact your service

provider/telephone company and subscribe to the desired

service.

After subscribing, you may need to contact your service

provider/telephone company again to activate this specific

service, even if you already subscribed to both Caller ID

and Call Waiting with Caller ID services (CWID).

For assistance, please visit http://www.panasonic.com/help 65

Useful Information

TGH26x(en)_1217_ver051.pdf 65TGH26x(en)_1217_ver051.pdf 65 2013/12/17 18:31:512013/12/17 18:31:51

Contents

Main Before initial use, see Getting Started on page 10. Page Model composition Accessory information Supplied accessories Additional/replacement accessories Other information Expanding your phone system Bluetooth devices Trademarks For your safety WARNING Power connection Installation Operating safeguards Important safety instructions For best performance Base unit location/avoiding noise Environment Routine care Other information Notice for product disposal, transfer, or return Notice ENERGY STAR Specifications Setting up Connections 10 Battery installation Getting Started Battery charging Note when setting up Note for connections Note for battery installation Note for battery charging Controls Handset 12 Base unit Getting Started Display icons/Indicators Handset display items CELL indicators on the base unit Language settings Date and time Recording your greeting message Other settings Smart function key ( key) Using the Smart function key ( key) Setting the Smart function key 1 2 Link to cell feature Pairing a cellular phone 16 1 2 Link to cell settings Selecting which unit receives cellular calls 2 Ring as cell mode To use the handset ringer tone instead of your cellular phones ringer tone 1 Connecting/disconnecting the cellular phone manually 18 1 Cellular line only mode (If you do not use the landline) 1 2 Page Making cellular calls Making landline calls 2 3 Pause (for PBX/long distance service users) 1 2 Answering calls 1 2 Adjusting the ringer volume Useful features during a call Page Page 3 4 24 Answering a 2nd call during a cellular call Intercom Making an intercom call 1 2 3 Answering an intercom call 1 2 Power back-up operation for landline Making calls during a power failure 1 2 3 4 Phonebook 2 3 4 5 Character table for entering names Erasing the character or number Page Speed dial Page Menu list Page Page Page Page Page Page Page Alarm 1 2 3 4 5 6 7 Silent mode Turning silent mode on/off 40 1 3 Page Other programming Registering a unit Page Using Caller ID service Caller ID features 44 Missed calls Phonebook name display 4 2 3 Editing a callers phone number 2 3 4 5 Caller ID number auto edit feature Erasing selected caller information 2 3 Page Copying phonebook from a cellular phone (phonebook transfer) 1 2 3 4 Text message (SMS) alert Setting text message (SMS) alert 2 3 4 Using a Bluetooth wireless headset (optional) for landline calls Pairing a headset to the base unit 1 2 3 Switching between the base unit and your headset Call sharing between your headset and the handset Adjusting your headset receiver volume Answering system for landline Memory capacity (including your greeting message) Turning the answering system on/off 1 Greeting message Listening to messages 52 Using the base unit Operating the answering system during playback Erasing all messages Advanced new message alerting features Audible message alert Page 3 Listening to messages 1 2 Remote operation Remote access code 1 2 Deactivating remote operation Answering system settings Call screening 1 Number of rings before the unit answers a call 1 Callers recording time 1 Selecting Greeting only Voice mail service for landline Storing the voice mail (VM) access number 58 PPPP 8888 1 2 Wall mounting (Charger only) Error messages Troubleshooting General use Menu list Battery recharge Making/answering calls, intercom Caller ID/Talking Caller ID Page Using Bluetooth devices Answering system Bluetooth PIN 1 2 3 4 Voice mail 68 Liquid damage FCC and other information i Page Gua Rpida Espaola Conexiones Instalacin y carga de la batera Sugerencias de operacin {V} Teclas de funcin Tecla navegadora Fecha y hora (Auricular) Cmo grabar el mensaje de saludo del contestador de llamadas para la lnea terrestre (Auricular) Enlace a celular Page Enlace a celular Page Operaciones bsicas Page Cmo usar dispositivos Bluetooth Preguntas frecuentes Page Warranty (For United States and Puerto Rico) Limited Warranty Coverage Panasonic Telephone Products Limited Warranty Appendix Limited Warranty Limits And Exclusions 84 When you ship the product Appendix Index Index Page IMPORTANT!