Problem Cause/solution
I cannot make or answer
cellular calls with the handset.
RDepending on the cellular phone’s compatibility (page 5),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
RMake sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 18).
ROnly 2 Bluetooth devices can be used with the unit at the
same time (for example, 2 cellular lines, or the headset
and 1 cellular line).
RThe cellular phone is being used separately from your
system.
I can make and answer cellular
calls but cannot hear a sound.
RThe Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
RDisconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
RYour cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using the
landline.
RThe dialing mode may be set incorrectly. Change the
setting (page 15).
I cannot use a cellular line or a
landline.
RThe unit can be used to talk on 2 lines at the same time
(for example, 2 cellular lines, or the landline and 1 cellular
line).
I cannot make long distance
calls.
RMake sure that you have long distance service.
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
RYou must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
RIf your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
RIf you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
RThe name display service for landline calls may not be
available in some areas. Contact your service provider/
telephone company for details.
ROther telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
RDepending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
RMove closer to the base unit.
64 For assistance, please visit http://www.panasonic.com/help
Useful Information
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