114 Appendix
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WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-
branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors last only
ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we
repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its
discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warrant y expires, ple ase call us a t the relevan t number listed in the following table. Please also have your
Dell service tag number or order number available.
What will Dell do?
During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the
first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-
branded hardware prod ucts returned t o us that prove to be defective in materials or workmanship. If we are not
able to repair the product, we will replace it with a comparable product that is new or refurbished.
Individual Home Consumers:
Technical Support 800 624 9896
Customer Service 800 624 9897
Individual Home Consumers who purchased through
an Employee Purchase Program:
Technical Support and Customer Service 800 822 8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service 800 456 3355
Medium, Large, or Global Commercial Customers,
Healthcare Customers, and Value Added Resellers
(VARs):
Technical Support and Customer Service 800 822 8965
Government and Education Customers:
Technical Support and Customer Service 800 234 1490
Dell-Branded Memory 888 363 5150