Dell Dimension
Abbreviations and Acronyms
Hints, Notices, and Cautions
Contents
Mail, Modem, and Internet Problems
Problems writing to a CD-RW drive
Program is designed for an earlier
Resolving Software and Hardware Incompatibilities
Undoing the Last System Restore
If the screen is difficult to read
Restoring the Computer to an Earlier Operating State
Total Satisfaction Return Policy U.S. Only 116
System Setup Program Screens
Returning Items for Warranty Repair or Credit 109
Adding a Second CD or DVD Drive
General
W . d e l l . c o m s u p p o r t . d e l l . c o m
When Using Your Computer
When Using Your Computer
When Working Inside Your Computer
Ergonomic Computing Habits
Protecting Against Electrostatic Discharge
Battery Disposal
What Are You Looking For? Find it Here
Finding Information for Your Computer
E r a t i n g S y s t e m C D
Click Tell Me How
Te l l M e H o w h e l p f i l e
Finding Information for Your Computer
Setting Up Using Your Computer
Printer Cable
Setting Up a Printer
Connecting a Parallel Printer
Setting Up and Using Your Computer
Cable Notches
Connecting a USB Printer
Parallel connector on computer
Screws Clips
Transferring Information to a New Computer
USB connector on the computer
USB printer On printer Cable
Network wall jack
Setting Up a Home and Office Network
Connecting to a Network Adapter
Network adapter Connector on computer
Network Setup Wizard
Connecting to the Internet
Click Connect to the Internet
Setting Up Your Internet Connection
Copying CDs
Using Blank CD-R Discs or Blank CD-RW Discs
Using Easy CD Creator Basic
Helpful Tips
How to Copy a CD
Click Turn off
Turning Off the Computer
Setting Up and Using Your Computer
Solving Problems
Solving Problems
Finding Solutions
Solving Problems
Finding Help Information
Battery Problems
Floppy drive problems
Drive Problems
Problems writing to a CD-RW drive
CD drive problems
Under Error-checking, click Check Now Click Start
Mail, Modem, and Internet Problems
DVD drive problems
Hard drive problems
Click Phone and Modem Options
Click Control Panel Click Add or Remove Programs
Error Messages
Click the Change or Remove Program icon
Click Applications
General Problems
Computer stops responding
Program stops responding
Solid blue screen appears
Other software problems
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Other technical problems
General hardware problems
Keyboard Problems
Mouse Problems
Network Problems
Lightlight
Power Problems
Solving Problems
Printer Problems
If your scanner is listed, Windows recognizes the scanner
Scanner Problems
No sound from speakers
Sound and Speaker Problems
Click Sounds and Audio Devices
No sound from headphones
If the screen is blank
Video and Monitor Problems
Media Player
Click Appearance and Themes
If the screen is difficult to read
Solving Problems
Advanced Troubleshooting
Restoring the Computer to an Earlier Operating State
Using System Restore
Creating a Restore Point
Advanced Troubleshooting
Enabling System Restore
Undoing the Last System Restore
Drivers
What Is a Driver?
Identifying Drivers
Using Windows XP Device Driver Rollback
Reinstalling drivers
Using the Dell Dimension ResourceCD
At the Welcome Dell System Owner screen, click Next
Resolving Software and Hardware Incompatibilities
Before You Reinstall
Reinstalling Windows XP
Reinstalling Windows XP
Starting Windows XP Setup
Preparing to Boot From the Operating System CD
Completing the GUI Setup
Reinstalling Drivers and Software
Completing the Operating System Setup
Adding Parts
Front View
Front and Back View of the Computer
Adding Parts
Audio Devices
Hint Express Service may not be available in some countries
Back View
Removing the Computer Cover
Thumbscrew Cover button
Looking Inside Your Computer
CD drive
Fan connector
PCI card slots CD audio Connector Adding Parts
System Board
Filler bracket Adding Parts
Adding Cards
Card Card cutout Card connector On system board Crossbar
Bracket within slot
Fully seated
Adding a Second CD or DVD Drive
Middle tab
Side hinges Front panel Top tab
Bottom tab Adding Parts
Insert Tabs Adding Parts
Drive Alignment screws Adding Parts
Drive Metal plate
Drive Securing screw
Side hinges Front panel
Adding Memory
Adding Parts
Replacing the Computer Cover
P e n d i
Expansion Bus
Specifications
Microprocessor
System Information
Video
Ports and Connectors
Memory
Drives
Physical
Power
Audio
Controls and Lights
Environmental
Standard Settings
System Setup Program Screens
Viewing Settings
Clearing Forgotten Passwords
Replacing the Battery
Battery Battery socket Battery
Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
Definition of Third-Party Software and Peripherals
Contacting Dell
Barbados
Australia Sydney
Austria Vienna Website support.euro.dell.com
Bahamas
British Virgin Islands
Bermuda
Bolivia
Brazil
Czech Republic Prague Website support.euro.dell.com
China Xiamen
Colombia
Costa Rica
Ecuador
Denmark Copenhagen
Dominica
Dominican Republic
Germany Langen Website support.euro.dell.com
France Paris Montpellier Website support.euro.dell.com
Home and Small Business
Corporate
India
Hong Kong
Ireland Cherrywood Website support.euro.dell.com
100 Appendix
Italy Milan Website support.euro.dell.com
Jamaica
Area Codes Local Numbers, Toll-Free Numbers
Korea Seoul
Japan Kawasaki Website support.jp.dell.com
Appendix 101
Malaysia Penang
Latin America
Luxembourg Website support.euro.dell.com
Macao
Netherlands Amsterdam Website support.euro.dell.com
Mexico
Montserrat
Netherlands Antilles
Poland Warsaw Website support.euro.dell.com
Norway Lysaker Website support.euro.dell.com
Panama
Peru
St. Vincent and the Grenadines
Puerto Rico
St. Kitts and Nevis
St. Lucia
106 Appendix
Sweden Upplands Vasby Website support.euro.dell.com
Switzerland Geneva Website support.euro.dell.com
Taiwan
Turks and Caicos Islands
Dell.co.uk/lca/customerservices
Thailand
Trinidad/Tobago
108 Appendix
A. Austin, Texas
Venezuela
Returning Items for Warranty Repair or Credit
Regulatory Notices
Virgin Islands
110 Appendix
Appendix 111
NOM Information Mexico Only
Appendix
Appendix 113
Limited Warranty for the U.S
What is covered by this limited warranty?
What is not covered by this limited warranty?
114 Appendix
How long does this limited warranty last?
What do I do if I need warranty service?
What will Dell do?
Appendix 115
What if I purchased a service contract?
How will you fix my product?
What do I do if I am not satisfied?
Total Satisfaction Return Policy U.S. Only
May I transfer the limited warranty?
116 Appendix
One-Year Limited Warranty Canada Only
Limited Warranty for Canada
Appendix 117
118 Appendix
Two-Year Limited Warranty Canada Only
Appendix 119
Limited Warranty Coverage During Year One
120 Appendix
Three-Year Limited Warranty Canada Only
Appendix 121
Limited Warranty Coverage During Years Two and Three
Limitation and Statutory Rights
Guarantee
Exclusions
Making a Claim
Appendix 123
Appendix
Index 125
D ex
126 Index
Index
Index 127
Index 128