118 Appendix
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DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS
LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED
WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
DELL’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED
WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, SO THE
PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell’s one-year limited warranty only. For provisions of any service contract covering your
system, see your invoice or the separate service contract that you will receive.
If Dell elects to exchange a product or portion of a product, the exchange will be made in accordance with Dell’s
Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material
Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in
order for the repair(s) to be covered by the limited warranty.
Two-Year Limited Warranty (Canada Only)
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new
or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it
manufactures will be free from defects in materials and workmanship. The warranty term is two years beginning on
the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited
warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical
power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform
required preventive maintenance, and problems caused by use of parts and components not supplied by Dell.
This limited warranty does not cover any items that are in one or more of the following categories: software;
external devices (except as specifically noted); accessories or parts added to a Dell system after the system is
shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department;
accessories or parts that are not installed in the Dell factory; or Dell Software and Peripherals products. Monitors,
keyboards, and mice that are Dell-branded or that are included on Dell’s standard price list are covered under this
limited warranty; all other monitors, keyboards, and mice (including those sold through the Dell Software and
Peripherals program) are not covered. Batteries for portable computers are covered only during the initial one-year
period of this limited warranty.