Advanced Troubleshooting 59
6Double-click the malfunctioning device type in the Device Manager
list.
7Double-click the icon for the specific device in the expanded list.
The Propertie s window appears.
8Resolve any IRQ conflicts, as described in step 5.
If an IRQ conflict exists, the Device status area in the Properties
window reports the cards or devices that share the device's IRQ.
To use the Windows XP Hardware Troubleshooter:
1Click the Start button, and then click Help and Support.
2Typ e hardware troubleshooter in the Search field, and then click
the arrow to start the search.
3Click Hardware Troubleshooter in the Search Results list.
4In the Hardware Troubleshooter list, click I need to resolve a hardware
conflict on my computer, and then click Next.
Reinstalling Windows® XP

Before You Reinstall

If you are reinstalling the Windows XP operating system to correct a
problem with a newly installed driver, use Windows XP Device Driver
Rollback (see page57) to replace the device driver with the previously
installed version.
If Device Driver Rollback does not resolve the problem, then use System
Restore (see page54) to return your operating system to the ope rating state
it was in before you installed the new device driver.
Reinstalling Windows XP
To reinstall Windows XP, follow the instructions in the following sections in
the order in which they are listed.
The reinstallation process can take 1 to 2 hours to complete. After the
reinstallation is complete, you will need to reinstall the device drivers, virus
protection program, and other software.