W . d e l l . c o m s u p p o r t . d e l l . c o m
Service Tag CD or DVD eject button CD or DVD activity light
August WD741
Contents
Solving Problems
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
102
101
104
105
115
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118
Contents
What Are You Looking For? Find It Here Warranty information
Finding Information
Finding Information
Service Tag and Microsoft Windows License
Updates
Order status, warranty, and repair information
What Are You Looking For? Find It Here
At premier.support.dell.com. The website may not be
Click the topic that describes your problem
Click the arrow icon
Follow the instructions on the screen
Setting Up a Printer
Setting Up and Using Your Computer
Printer Cable
Connecting to the Internet
Connecting a USB Printer
USB connector on computer USB printer cable
Setting Up Your Internet Connection
Playing CDs and DVDs
DVD player includes the following basic buttons
Adjusting the Volume
Adjusting the Picture
How to Copy a CD or DVD
Copying CDs and DVDs
Helpful Tips
Using Blank CDs and DVDs
Using a Media Card Reader Optional
Connecting Two Monitors
Connecting Two Monitors With VGA Connectors
TV-OUT connector VGA blue connector
Optional DVI adapter
Changing the Display Settings
Connecting a TV
Setting Up a Home and Office Network
Connecting to a Network Adapter
Network Setup Wizard
Power Management
Standby Mode
Hibernate Mode
Power Schemes Tab
Power Options Properties
Ieee
Advanced Tab
Hibernate Tab
About Your RAID Configuration
RAID Level 0 Configuration
Hyper-Threading
Segment Hard drive
RAID Level 1 Configuration
Configuring Your Computer for RAID
Setting Your Computer to RAID-Enabled Mode
Segment
Creating a RAID Level 0 Configuration
Configuring for RAID Using the Intel RAID Option ROM Utility
Deleting a RAID Volume
Creating a RAID Level 1 Configuration
Configuring for RAID Using the Intel Application Accelerator
Migrating to a RAID Level 0 Configuration
Migrating to a RAID Level 1 Configuration
Creating a Spare Hard Drive
Rebuilding a Degraded RAID Level 1 Configuration
To Mark a Drive as a Spare Hard Drive
To Remove Spare Marking From a Spare Hard Drive
Troubleshooting Tips
Battery Problems
Solving Problems
CD and DVD drive problems
Drive Problems
Mail, Modem, and Internet Problems
Hard drive problems
Problems writing to a CD/DVD-RW drive
Solving Problems
Use these characters in filenames
Error Messages
Keyboard Problems
Media Card Reader Problems
Computer does not start up
Lockups and Software Problems
Computer stops responding
Program stops responding
Other software problems
Program is designed for an earlier Windows operating system
Solid blue screen appears
Mouse Problems
Memory Problems
Network Problems
Product Information Guide
Power Problems
Scanner Problems
Printer Problems
No sound from speakers
Sound and Speaker Problems
Video and Monitor Problems
No sound from headphones
If the screen is blank
If the screen is difficult to read
Solving Problems
Light Pattern Problem Description
Diagnostic Lights
If the problem still exists, install a
Light Pattern Problem Description Suggested Resolution
If the problem persists, contact Dell
Modules installed, remove
Screen identifying a problem with a
If there is an error message on your
Installed on your computer
Determine if a conflict exists by
Dell Diagnostics
Dell Diagnostics Main Menu
Option Function
What Is a Driver?
Drivers
Tab Function
Using Windows XP Device Driver Rollback
Reinstalling Drivers
Identifying Drivers
Windows XP
Manually Reinstalling Drivers
Resolving Software and Hardware Incompatibilities
Restoring Your Operating System
Using Microsoft Windows XP System Restore
Creating a Restore Point
Restoring the Computer to an Earlier Operating State
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Enabling System Restore
Troubleshooting Tools
Before You Begin
Removing and Installing Parts
Recommended Tools
Turn Off Your Computer
Before Working Inside Your Computer
Front View of the Computer
System shutdown
System
Back View of the Computer
Removing the Computer Cover
Removing and Installing Parts
Inside View of Your Computer
Power supply
System Board Components
Memory Overview
Memory
Addressing Memory With 4-GB Configurations
Installing Memory
Securing clips Connector
To processor
Notches Memory module Cutouts Crossbars
Removing Memory
Cards
PCI Cards
Installing a PCI Card
Release tab
Release tabs Removing and Installing Parts
Removing a PCI Card
PCI Express Cards
Release tabs Card retention
Installing a PCI Express Card
Piano bracket May not be present on all computers
Release tab card retention mechanism
PCI Express Card slot
PCI Express X16 card Card Securing tab
Release tab
Removing and Installing Parts
Release tabs Lever on chassis wall
Removing a PCI Express Card
PCI Express
Door Piano bracket May not be present on all computers
Removing and Installing Parts
Drive Panels
Removing the Drive Panel
Sliding plate lever Drive panel
Drive-panel Insert tab Drive panel Drive-panel insert
Removing the Drive-Panel Insert
Replacing the Drive-Panel Insert
Center drive
Panel tab Drive-panel insert
Replacing the Drive Panel
Drives
Hard Drive
General Installation Guidelines
Power cable Hard drive cable
Hard drive Removing and Installing Parts
Removing a Hard Drive
Hard drive Hard drive bracket Removing and Installing Parts
Installing a Hard Drive
Adding a Second Hard Drive
Hard drive Hard drive bracket
Removing a Floppy Drive
Floppy Drive
100
Sliding plate lever
Floppy drive cable Sliding plate
Installing a Floppy Drive
Media Card Reader
101
Removing a Media Card Reader
102
USB cable Media Card Reader Not present on all computers
103
Installing a Media Card Reader
104
Media Card Reader Screws
105
CD/DVD Drive
106
Removing a CD/DVD Drive
Installing a CD/DVD Drive
CD/DVD drive Shoulder screws Removing and Installing Parts
107
108
Battery
Replacing the Battery
109
Battery Battery socket Tab
Replacing the Computer Cover
110
111
Specifications
112
113
114
Overview
System Setup
115
50.8 cm/sec
Entering System Setup
System Setup Screens
116
117
System Setup Options
118
RAID On
119
Monday through Friday
120
Up from Hibernate or Off
Remotely from Suspend
Option Settings
Boot Sequence
Changing Boot Sequence for the Current Boot
121
122
Changing Boot Sequence for Future Boots
123
Clearing Forgotten Passwords
Cleaning Your Computer
Clearing Cmos Settings
Computer, Keyboard, and Monitor
124
Mouse
Dell Technical Support Policy U.S. Only
Floppy Drive
CDs and DVDs
FCC Notices U.S. Only
Definition of Dell-Installed Software and Peripherals
Definition of Third-Party Software and Peripherals
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127
Class a Class B
Contacting Dell
FCC Identification Information
128
129
Aruba
Australia Sydney
130
Canada North York, Ontario
131
Cayman Islands
Chile Santiago
132
Colombia
Costa Rica
133
Home and Small Business
134
Corporate
Germany Langen Website support.euro.dell.com
135
Italy Milan Website support.euro.dell.com
136
Jamaica
Area Codes Local Numbers, Toll-Free Numbers
Korea Seoul
137
Luxembourg Website support.euro.dell.com
138
Macao
Malaysia Penang Website support.ap.dell.com
Montserrat
139
Netherlands Antilles
Netherlands Amsterdam Website support.euro.dell.com
140
141
09/091
142
Southeast Asian and Pacific
Countries
143
Switzerland Geneva Website support.euro.dell.com
Taiwan Website support.ap.dell.com
Trinidad/Tobago
144
Turks and Caicos Islands
Bracknell Website support.euro.dell.com
Business
145
Virgin Islands
Venezuela
Appendix
Index 147
Index
148 Index
Index 149
Booting to devices, 121 connectors, 66 Warranty Windows XP
Device Driver Rollback, 58 Files and Settings Transfer
150 Index