Service Tag CD or DVD eject button CD or DVD activity light
W . d e l l . c o m s u p p o r t . d e l l . c o m
August WD741
Contents
Solving Problems
Using Microsoft Windows XP System Restore
Resolving Software and Hardware Incompatibilities
101
102
104
105
111
115
116
118
Contents
Finding Information
What Are You Looking For? Find It Here Warranty information
Finding Information
Service Tag and Microsoft Windows License
Order status, warranty, and repair information
Updates
What Are You Looking For? Find It Here
At premier.support.dell.com. The website may not be
Follow the instructions on the screen
Click the topic that describes your problem
Click the arrow icon
Printer Cable
Setting Up a Printer
Setting Up and Using Your Computer
USB connector on computer USB printer cable
Connecting to the Internet
Connecting a USB Printer
Setting Up Your Internet Connection
Playing CDs and DVDs
Adjusting the Volume
DVD player includes the following basic buttons
Copying CDs and DVDs
Adjusting the Picture
How to Copy a CD or DVD
Using Blank CDs and DVDs
Helpful Tips
Using a Media Card Reader Optional
Connecting Two Monitors
Optional DVI adapter
Connecting Two Monitors With VGA Connectors
TV-OUT connector VGA blue connector
Connecting a TV
Changing the Display Settings
Network Setup Wizard
Setting Up a Home and Office Network
Connecting to a Network Adapter
Hibernate Mode
Power Management
Standby Mode
Power Options Properties
Power Schemes Tab
Hibernate Tab
Ieee
Advanced Tab
Hyper-Threading
About Your RAID Configuration
RAID Level 0 Configuration
RAID Level 1 Configuration
Segment Hard drive
Segment
Configuring Your Computer for RAID
Setting Your Computer to RAID-Enabled Mode
Configuring for RAID Using the Intel RAID Option ROM Utility
Creating a RAID Level 0 Configuration
Creating a RAID Level 1 Configuration
Deleting a RAID Volume
Configuring for RAID Using the Intel Application Accelerator
Migrating to a RAID Level 0 Configuration
Migrating to a RAID Level 1 Configuration
Rebuilding a Degraded RAID Level 1 Configuration
Creating a Spare Hard Drive
To Mark a Drive as a Spare Hard Drive
To Remove Spare Marking From a Spare Hard Drive
Solving Problems
Troubleshooting Tips
Battery Problems
Drive Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Solving Problems
Error Messages
Use these characters in filenames
Media Card Reader Problems
Keyboard Problems
Lockups and Software Problems
Computer does not start up
Computer stops responding
Program stops responding
Solid blue screen appears
Other software problems
Program is designed for an earlier Windows operating system
Memory Problems
Mouse Problems
Network Problems
Power Problems
Product Information Guide
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
Diagnostic Lights
Light Pattern Problem Description
Light Pattern Problem Description Suggested Resolution
If the problem still exists, install a
If the problem persists, contact Dell
Modules installed, remove
If there is an error message on your
Screen identifying a problem with a
Installed on your computer
Determine if a conflict exists by
Option Function
Dell Diagnostics
Dell Diagnostics Main Menu
Tab Function
What Is a Driver?
Drivers
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Identifying Drivers
Windows XP
Restoring Your Operating System
Manually Reinstalling Drivers
Resolving Software and Hardware Incompatibilities
Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Creating a Restore Point
Enabling System Restore
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Troubleshooting Tools
Removing and Installing Parts
Before You Begin
Recommended Tools
Turn Off Your Computer
Before Working Inside Your Computer
Front View of the Computer
System
System shutdown
Back View of the Computer
Removing the Computer Cover
Removing and Installing Parts
Power supply
Inside View of Your Computer
System Board Components
Memory
Memory Overview
Addressing Memory With 4-GB Configurations
To processor
Installing Memory
Securing clips Connector
Notches Memory module Cutouts Crossbars
Cards
Removing Memory
Installing a PCI Card
PCI Cards
Release tab
Release tabs Removing and Installing Parts
Removing a PCI Card
PCI Express Cards
Installing a PCI Express Card
Release tabs Card retention
Release tab card retention mechanism
Piano bracket May not be present on all computers
PCI Express X16 card Card Securing tab
PCI Express Card slot
Release tab
Removing and Installing Parts
Removing a PCI Express Card
Release tabs Lever on chassis wall
Door Piano bracket May not be present on all computers
PCI Express
Removing and Installing Parts
Sliding plate lever Drive panel
Drive Panels
Removing the Drive Panel
Removing the Drive-Panel Insert
Drive-panel Insert tab Drive panel Drive-panel insert
Panel tab Drive-panel insert
Replacing the Drive-Panel Insert
Center drive
Drives
Replacing the Drive Panel
General Installation Guidelines
Hard Drive
Removing a Hard Drive
Power cable Hard drive cable
Hard drive Removing and Installing Parts
Installing a Hard Drive
Hard drive Hard drive bracket Removing and Installing Parts
Adding a Second Hard Drive
Hard drive Hard drive bracket
Floppy Drive
Removing a Floppy Drive
Floppy drive cable Sliding plate
100
Sliding plate lever
101
Installing a Floppy Drive
Media Card Reader
USB cable Media Card Reader Not present on all computers
Removing a Media Card Reader
102
103
Media Card Reader Screws
Installing a Media Card Reader
104
CD/DVD Drive
105
Removing a CD/DVD Drive
106
107
Installing a CD/DVD Drive
CD/DVD drive Shoulder screws Removing and Installing Parts
108
109
Battery
Replacing the Battery
110
Battery Battery socket Tab
Replacing the Computer Cover
Specifications
111
112
113
114
System Setup
Overview
115
50.8 cm/sec
116
Entering System Setup
System Setup Screens
117
RAID On
System Setup Options
118
119
120
Monday through Friday
Up from Hibernate or Off
Remotely from Suspend
Boot Sequence
Option Settings
Changing Boot Sequence for the Current Boot
121
Changing Boot Sequence for Future Boots
122
Clearing Forgotten Passwords
123
Clearing Cmos Settings
Cleaning Your Computer
Computer, Keyboard, and Monitor
124
Dell Technical Support Policy U.S. Only
Mouse
Floppy Drive
CDs and DVDs
Definition of Dell-Installed Software and Peripherals
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
126
Class a Class B
127
128
Contacting Dell
FCC Identification Information
Australia Sydney
129
Aruba
130
131
Canada North York, Ontario
Cayman Islands
Chile Santiago
Costa Rica
132
Colombia
133
134
Home and Small Business
Corporate
Germany Langen Website support.euro.dell.com
135
136
Italy Milan Website support.euro.dell.com
Jamaica
Area Codes Local Numbers, Toll-Free Numbers
137
Korea Seoul
138
Luxembourg Website support.euro.dell.com
Macao
Malaysia Penang Website support.ap.dell.com
139
Montserrat
Netherlands Antilles
Netherlands Amsterdam Website support.euro.dell.com
140
141
142
09/091
Southeast Asian and Pacific
Countries
Taiwan Website support.ap.dell.com
143
Switzerland Geneva Website support.euro.dell.com
144
Trinidad/Tobago
Turks and Caicos Islands
Bracknell Website support.euro.dell.com
145
Business
Virgin Islands
Venezuela
Appendix
Index
Index 147
148 Index
Index 149
150 Index
Booting to devices, 121 connectors, 66 Warranty Windows XP
Device Driver Rollback, 58 Files and Settings Transfer