Service Tag CD or DVD eject button CD or DVD activity light
W . d e l l . c o m s u p p o r t . d e l l . c o m
August WD741
Contents
Solving Problems
Using Microsoft Windows XP System Restore
Resolving Software and Hardware Incompatibilities
101
102
104
105
111
115
116
118
Contents
Finding Information
What Are You Looking For? Find It Here Warranty information
Finding Information
Service Tag and Microsoft Windows License
Order status, warranty, and repair information
Updates
What Are You Looking For? Find It Here
At premier.support.dell.com. The website may not be
Click the arrow icon
Click the topic that describes your problem
Follow the instructions on the screen
Setting Up and Using Your Computer
Setting Up a Printer
Printer Cable
Connecting a USB Printer
Connecting to the Internet
USB connector on computer USB printer cable
Setting Up Your Internet Connection
Playing CDs and DVDs
Adjusting the Volume
DVD player includes the following basic buttons
How to Copy a CD or DVD
Adjusting the Picture
Copying CDs and DVDs
Using Blank CDs and DVDs
Helpful Tips
Using a Media Card Reader Optional
Connecting Two Monitors
TV-OUT connector VGA blue connector
Connecting Two Monitors With VGA Connectors
Optional DVI adapter
Connecting a TV
Changing the Display Settings
Connecting to a Network Adapter
Setting Up a Home and Office Network
Network Setup Wizard
Standby Mode
Power Management
Hibernate Mode
Power Options Properties
Power Schemes Tab
Advanced Tab
Ieee
Hibernate Tab
RAID Level 0 Configuration
About Your RAID Configuration
Hyper-Threading
RAID Level 1 Configuration
Segment Hard drive
Setting Your Computer to RAID-Enabled Mode
Configuring Your Computer for RAID
Segment
Configuring for RAID Using the Intel RAID Option ROM Utility
Creating a RAID Level 0 Configuration
Creating a RAID Level 1 Configuration
Deleting a RAID Volume
Configuring for RAID Using the Intel Application Accelerator
Migrating to a RAID Level 0 Configuration
Migrating to a RAID Level 1 Configuration
Rebuilding a Degraded RAID Level 1 Configuration
Creating a Spare Hard Drive
To Mark a Drive as a Spare Hard Drive
To Remove Spare Marking From a Spare Hard Drive
Battery Problems
Troubleshooting Tips
Solving Problems
Drive Problems
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Problems writing to a CD/DVD-RW drive
Solving Problems
Error Messages
Use these characters in filenames
Media Card Reader Problems
Keyboard Problems
Lockups and Software Problems
Computer does not start up
Computer stops responding
Program stops responding
Program is designed for an earlier Windows operating system
Other software problems
Solid blue screen appears
Memory Problems
Mouse Problems
Network Problems
Power Problems
Product Information Guide
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
Video and Monitor Problems
If the screen is blank
If the screen is difficult to read
Solving Problems
Diagnostic Lights
Light Pattern Problem Description
Light Pattern Problem Description Suggested Resolution
If the problem still exists, install a
If the problem persists, contact Dell
Modules installed, remove
If there is an error message on your
Screen identifying a problem with a
Installed on your computer
Determine if a conflict exists by
Dell Diagnostics Main Menu
Dell Diagnostics
Option Function
Drivers
What Is a Driver?
Tab Function
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Identifying Drivers
Windows XP
Resolving Software and Hardware Incompatibilities
Manually Reinstalling Drivers
Restoring Your Operating System
Creating a Restore Point
Using Microsoft Windows XP System Restore
Restoring the Computer to an Earlier Operating State
Undoing the Last System Restore
Using Dell PC Restore by Symantec
Enabling System Restore
Troubleshooting Tools
Removing and Installing Parts
Before You Begin
Recommended Tools
Turn Off Your Computer
Before Working Inside Your Computer
Front View of the Computer
System
System shutdown
Back View of the Computer
Removing the Computer Cover
Removing and Installing Parts
Power supply
Inside View of Your Computer
System Board Components
Memory
Memory Overview
Addressing Memory With 4-GB Configurations
Securing clips Connector
Installing Memory
To processor
Notches Memory module Cutouts Crossbars
Cards
Removing Memory
Installing a PCI Card
PCI Cards
Release tab
Release tabs Removing and Installing Parts
Removing a PCI Card
PCI Express Cards
Installing a PCI Express Card
Release tabs Card retention
Release tab card retention mechanism
Piano bracket May not be present on all computers
PCI Express X16 card Card Securing tab
PCI Express Card slot
Release tab
Removing and Installing Parts
Removing a PCI Express Card
Release tabs Lever on chassis wall
Door Piano bracket May not be present on all computers
PCI Express
Removing and Installing Parts
Removing the Drive Panel
Drive Panels
Sliding plate lever Drive panel
Removing the Drive-Panel Insert
Drive-panel Insert tab Drive panel Drive-panel insert
Center drive
Replacing the Drive-Panel Insert
Panel tab Drive-panel insert
Drives
Replacing the Drive Panel
General Installation Guidelines
Hard Drive
Hard drive Removing and Installing Parts
Power cable Hard drive cable
Removing a Hard Drive
Installing a Hard Drive
Hard drive Hard drive bracket Removing and Installing Parts
Adding a Second Hard Drive
Hard drive Hard drive bracket
Floppy Drive
Removing a Floppy Drive
Sliding plate lever
100
Floppy drive cable Sliding plate
Media Card Reader
Installing a Floppy Drive
101
102
Removing a Media Card Reader
USB cable Media Card Reader Not present on all computers
103
104
Installing a Media Card Reader
Media Card Reader Screws
CD/DVD Drive
105
Removing a CD/DVD Drive
106
CD/DVD drive Shoulder screws Removing and Installing Parts
Installing a CD/DVD Drive
107
108
Replacing the Battery
Battery
109
Replacing the Computer Cover
Battery Battery socket Tab
110
Specifications
111
112
113
114
System Setup
Overview
115
50.8 cm/sec
System Setup Screens
Entering System Setup
116
117
118
System Setup Options
RAID On
119
120
Monday through Friday
Up from Hibernate or Off
Remotely from Suspend
Boot Sequence
Option Settings
Changing Boot Sequence for the Current Boot
121
Changing Boot Sequence for Future Boots
122
Clearing Forgotten Passwords
123
Clearing Cmos Settings
Cleaning Your Computer
Computer, Keyboard, and Monitor
124
Dell Technical Support Policy U.S. Only
Mouse
Floppy Drive
CDs and DVDs
Definition of Dell-Installed Software and Peripherals
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
126
Class a Class B
127
FCC Identification Information
Contacting Dell
128
Aruba
129
Australia Sydney
130
131
Canada North York, Ontario
Cayman Islands
Chile Santiago
Colombia
132
Costa Rica
133
134
Home and Small Business
Corporate
Germany Langen Website support.euro.dell.com
135
136
Italy Milan Website support.euro.dell.com
Jamaica
Area Codes Local Numbers, Toll-Free Numbers
137
Korea Seoul
138
Luxembourg Website support.euro.dell.com
Macao
Malaysia Penang Website support.ap.dell.com
139
Montserrat
Netherlands Antilles
Netherlands Amsterdam Website support.euro.dell.com
140
141
142
09/091
Southeast Asian and Pacific
Countries
Switzerland Geneva Website support.euro.dell.com
143
Taiwan Website support.ap.dell.com
144
Trinidad/Tobago
Turks and Caicos Islands
Bracknell Website support.euro.dell.com
145
Business
Virgin Islands
Venezuela
Appendix
Index
Index 147
148 Index
Index 149
Device Driver Rollback, 58 Files and Settings Transfer
Booting to devices, 121 connectors, 66 Warranty Windows XP
150 Index