Dell 4500C manual Starting the Dell Diagnostics From Your Hard Drive

Starting the Dell Diagnostics

NOTICE: Only use the Dell Diagnostics to test your Dell™ computer. Using this program with other computers can result in error messages.

Start the Dell Diagnostics from either your hard drive or from the Dell

Dimension ResourceCD as explained below.

Starting the Dell Diagnostics From Your Hard Drive

1Shut down and restart the computer.

2When the DELL® logo appears, press <F12> immediately.

If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.

3When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 66).

Starting the Dell Diagnostics From the ResourceCD

1Insert the ResourceCD into the CD drive.

2Shut down and restart the computer.

When the DELL® logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.

3When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.

4Select the IDE CD-ROM Device option from the CD boot menu.

5Select the Boot from CD-ROMoption from the menu that appears.

6Type 1 to start the ResourceCD menu.

7Type 2 to start the Dell Diagnostics.

8Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform.

HINT: If you receive a message stating that no Diagnostics utility partition has been found, follow the instructions to run the Dell Diagnostics from your ResourceCD.

HINT: This feature changes the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

Advanced Troubleshooting

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