Contacting Dell

When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

See the Service and Support Guide supplied with your computer for a description of the hardware and software support provided by Dell.

HINT: Toll-free numbers are for use within the country for which they are listed.

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll Free Numbers

City Code

 

 

 

 

 

Japan (Kawasaki)

Technical Support (Server)

toll free: 0120-1984-35

International Access Code: 001

Technical Support Outside of Japan (Server)

81-44-556-4152

Country Code: 81

Technical Support (Dimension™ and Inspiron™)

toll free: 0120-1982-26

City Code: 44

Technical Support Outside of Japan (Dimension

81-44-520-1435

 

and Inspiron)

 

 

Technical Support (Dell Precision™, OptiPlex™,

toll free: 0120-1984-33

 

and Latitude™)

 

 

Technical Support Outside of Japan (Dell

81-44-556-3894

 

Precision, OptiPlex, and Latitude)

 

 

24-Hour Automated Order Service

044 556-3801

 

Customer Care

044 556-4240

 

Business Sales Division (Up to 400 employees)

044 556 3494

 

Preferred Accounts Division Sales (Over 400

044 556-3433

 

employees)

 

 

Large Corporate Accounts Sales (Over 3500

044 556-3440

 

employees)

 

 

Public Sales (Government agencies, educational

044 556 3440

 

institutions, and medical institutions)

 

 

Global Segment Japan

044 556 3469

 

Individual User

044 556 1657

 

Faxbox Service

044 556-3490

 

Switchboard

044 556-4300

 

Website: support.jp.dell.com

 

 

 

 

Appendix

105

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Image 105
Dell 4500C manual Contacting Dell, Japan Kawasaki