W . d e l l . c o m s u p p o r t . d e l l . c o m
March T8144
Contents
Solving Problems
Mail, Modem, and Internet Problems
Resolving Software and Hardware Incompatibilities
Addressing Memory With 4-GB Configurations
Before Working Inside Your Computer
105
Connecting and Disconnecting Drive Cables
101
106
113
107
111
114
Contents
Finding Information
What Are You Looking For? Find It Here Warranty information
Finding Information
Microsoft Windows License Label
Use the Service Tag to
When you use
Identify your computer
Setting Up and Using Your Computer
Setting Up a Printer
Printer Cable
Connecting a Printer
Connecting to the Internet
USB connector on computer USB printer cable
Setting Up Your Internet Connection
Playing CDs and DVDs
Adjusting the Volume
DVD player includes the following basic buttons
How to Copy a CD or DVD
Adjusting the Picture
Copying CDs and DVDs
Using Blank CD-Rs and CD-RWs
Helpful Tips
II CF I/II
Using a Media Card Reader Optional
XD-Picture Card
MicroDrive Card
Connecting Two Monitors
Connecting Two Monitors With VGA Connectors
Connecting a TV
Optional DVI adapter
Connecting to a Network Adapter
Setting Up a Home and Office Network
Changing the Display Settings
Network adapter
Network Setup Wizard
Power Management
Standby Mode
Power Options Properties
Hibernate Mode
Power Schemes Tab
Advanced Tab
Hyper-Threading
Hibernate Tab
Setting Up and Using Your Computer
Setting Up and Using Your Computer
Drive Problems
Troubleshooting Tips
Battery Problems
Solving Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Media Card Reader Problems
Computer does not start up
Keyboard Problems
Lockups and Software Problems
Computer stops responding
Program crashes repeatedly
Program stops responding
Solid blue screen appears
Memory Problems
Other software problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
Video and Monitor Problems
If the screen is blank
If the screen is difficult to read
Solving Problems
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
Module/memory connector placement
Error
If available, install properly working
Are installing are compatible with your
Hardware Incompatibilities on
Hard drive check system setup see
Restarting the computer
Ensure that the cables are properly
Dell Diagnostics Main Menu
Dell Diagnostics
Option Function
Drivers
What Is a Driver?
Tab Function
Identifying Drivers
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Windows XP
Resolving Software and Hardware Incompatibilities
Manually Reinstalling Drivers
Restoring Your Operating System
Creating a Restore Point
Using Microsoft Windows XP System Restore
Restoring the Computer to an Earlier Operating State
Undoing the Last System Restore
Using Dell PC Restore by Symantec
Enabling System Restore
Troubleshooting Tools
Recommended Tools
Removing and Installing Parts
Before You Begin
Turning Off Your Computer
Before Working Inside Your Computer
Front View of the Computer
Shutdown
Between all vents and any object near these vents
Voltage selection switch may not
Back View of the Computer
Line-in connector
Connector
Surround connector
Line-out connector
VGA video connector
Center/subwoofer
Removing the Computer Cover
Follow the procedures in Before You Begin on
Inside View of Your Computer
System Board Components
Memory
DDR2 Memory Overview
Addressing Memory With 4-GB Configurations
Installing Memory
Removing Memory
Cards
PCI Cards
Installing a PCI Card
Release tab Card retention door
Alignment bar Removing and Installing Parts
Alignment guide alignment bar
Removing a PCI Card
PCI Express Cards
Installing a PCI Express Card
Release tabs
X16 card X1 card Securing tab
Alignment bar
Release tabs
Removing a PCI Express Card
Removing the Drive Panel
Drive Panel
Sliding plate lever Drive panel
Drive panel Insert tab Drive panel insert
Removing the Drive-Panel Insert
Replacing the Drive-Panel Insert
Center drive
Replacing the Drive Panel
IDE Drive Addressing
Connecting Drive Cables
Drives
CD/DVD drives
Serial ATA Connector Interface cable Interface connector
Drive Interface Connectors
Power Cable Connector
Power cable Removing and Installing Parts
Connecting and Disconnecting Drive Cables
Hard Drive
Tabs Hard drive Removing and Installing Parts
Power cable
Removing a Hard Drive
Installing a Hard Drive
Drive Hard drive bracket
Adding a Second Hard Drive
Hard drive bay
Floppy Drive
Power cable Data cable
Removing a Floppy Drive
Page
Installing a Floppy Drive
Drive Screws
Power cable Data cable
Media Card Reader
Removing a Media Card Reader
Drive latch release Sliding plate Media Card Reader
Installing a Media Card Reader
Media Card Reader Screws
CD/DVD Drive
FlexBay USB cable Media Card Reader
Power cable Data cable Removing and Installing Parts
Removing a CD/DVD Drive
Page
Installing a CD/DVD Drive
Connect the power and data cables to the drive
Battery
Replacing the Battery
Replacing the Computer Cover
Computer cover Back of computer Bottom hinges
Removing and Installing Parts
Specifications
101
102
103
104
105
System Setup
Overview
50.8 cm/sec
System Setup Screens
Entering System Setup
106
Diskette drive default
System Setup Options
Express Service Code, and Asset Tag
107
Regardless of the No Boot setting
Regardless of this setting
Determines the integrated Sata controller’s operating mode
108
109
110
Strip or surge protector
111
Boot Sequence
Option Settings
Log clears the Event Log
Changing Boot Sequence for Future Boots
Changing Boot Sequence for the Current Boot
112
Clearing Forgotten Passwords
113
Computer, Keyboard, and Monitor
Clearing Cmos Settings
Cleaning Your Computer
114
Mouse
Floppy Drive
CDs and DVDs
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
116
Class a Class B
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
117
FCC Identification Information
Contacting Dell
118
Argentina Buenos Aires
119
Antigua and Barbuda
Aruba
120
Cayman Islands
121
Canada North York, Ontario
Chile Santiago
Colombia
122
Costa Rica
123
Corporate
124
Home and Small Business
Germany Langen Website support.euro.dell.com
125
Jamaica
126
Italy Milan Website support.euro.dell.com
Area Codes Local Numbers, Toll-Free Numbers
127
Korea Seoul
Macao
128
Luxembourg Website support.euro.dell.com
Malaysia Penang Website support.ap.dell.com
Netherlands Antilles
129
Montserrat
Netherlands Amsterdam Website support.euro.dell.com
130
131
Sweden Upplands Vasby Website support.euro.dell.com
132
Switzerland Geneva Website support.euro.dell.com
Trinidad/Tobago
133
Thailand Website support.ap.dell.com
Turks and Caicos Islands
134
Uruguay
Virgin Islands
135
Business
Venezuela
Appendix
Index
Index 137
138 Index
Index 139
USB
140 Index
Index 141
142 Index