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Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If you experience a problem with your computer, perform the checks in "Solving Problems" on page 27 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

1Turn on (or restart) your computer.

2When the DELL™ logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see page 53) and try again.

3When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10 to

 

20 minutes and requires no interaction on your part. Run

 

Express Test first to increase the possibility of tracing the

 

problem quickly.

 

 

Extended Test

Performs a thorough check of devices. This test typically takes

 

an hour or more and requires you to answer questions

 

periodically.

 

 

Custom Test

Tests a specific device. You can customize the tests you want

 

to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and allows

 

you to select a test based on the symptom of the problem you

 

are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see page 118).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

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Troubleshooting Tools

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Dell 5100 manual Dell Diagnostics Main Menu, Option Function
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5100 specifications

The Dell Latitude series has been a cornerstone of business laptops with a reputation for reliability and performance. Two notable models in this lineup are the Dell 5150 (PP07L) and the Dell 5100 (PP08L). Both laptops cater to professionals seeking a balance between portability and robust functionality.

The Dell 5150 combines a sleek design with powerful internals. One of its main features is the Intel Core i5 processor, providing ample processing power for multitasking and running demanding applications. Equipped with a 15.6-inch display, the 5150 offers a resolution of up to 1920x1080 pixels, delivering vibrant visuals and crisp text, ideal for presentations and document editing. Enhanced graphics are supported by Intel HD Graphics, which ensures smooth performance for casual gaming and video playback.

On the connectivity front, the Dell 5150 excels with various ports including USB 3.0, HDMI, and an SD card reader, making it versatile for connecting peripherals. The laptop also supports Wi-Fi 6, ensuring faster and more reliable internet connections. Security features such as a fingerprint reader and optional smart card reader enhance data protection, meeting the needs of organizations with stringent security protocols.

Similarly, the Dell 5100 is designed to meet modern business requirements. This model also features an Intel Core i5 processor, paired with a generous amount of RAM, promoting efficient multitasking and productivity. The Dell 5100 stands out with its comprehensive battery life, allowing users to work remotely for extended periods without the need for frequent charging.

Its vibrant 15.6-inch Full HD display provides excellent image quality, catering to professionals who require precision in visual presentations. The laptop includes robust connectivity options as well and features upgraded Bluetooth technology for seamless device pairing.

Both the Dell 5150 and Dell 5100 prioritize user comfort with ergonomic keyboards that enhance typing ease, making them suitable for long work sessions.

With durability in mind, these laptops adhere to military-grade testing standards, ensuring they can withstand the rigors of travel and daily use. Overall, the Dell 5150 (PP07L) and Dell 5100 (PP08L) are compelling choices for business users seeking reliable performance, advanced features, and stylish designs in their computing devices. Their blend of technology and robust functionality positions them as strong contenders in the competitive business laptop market.
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