W . d e l l . c o m s u p p o r t . d e l l . c o m
March T8144
Contents
Solving Problems
Mail, Modem, and Internet Problems
Before Working Inside Your Computer
Addressing Memory With 4-GB Configurations
Resolving Software and Hardware Incompatibilities
Connecting and Disconnecting Drive Cables
101
105
106
107
111
113
114
Contents
Finding Information
What Are You Looking For? Find It Here Warranty information
Finding Information
Use the Service Tag to
When you use
Microsoft Windows License Label
Identify your computer
Printer Cable
Setting Up a Printer
Setting Up and Using Your Computer
USB connector on computer USB printer cable
Connecting to the Internet
Connecting a Printer
Setting Up Your Internet Connection
Playing CDs and DVDs
Adjusting the Volume
DVD player includes the following basic buttons
Copying CDs and DVDs
Adjusting the Picture
How to Copy a CD or DVD
Using Blank CD-Rs and CD-RWs
Helpful Tips
Using a Media Card Reader Optional
XD-Picture Card
II CF I/II
MicroDrive Card
Connecting Two Monitors
Connecting Two Monitors With VGA Connectors
Connecting a TV
Optional DVI adapter
Setting Up a Home and Office Network
Changing the Display Settings
Connecting to a Network Adapter
Network adapter
Standby Mode
Power Management
Network Setup Wizard
Power Schemes Tab
Hibernate Mode
Power Options Properties
Hibernate Tab
Hyper-Threading
Advanced Tab
Setting Up and Using Your Computer
Setting Up and Using Your Computer
Troubleshooting Tips
Battery Problems
Drive Problems
Solving Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Media Card Reader Problems
Keyboard Problems
Lockups and Software Problems
Computer does not start up
Computer stops responding
Solid blue screen appears
Program stops responding
Program crashes repeatedly
Memory Problems
Other software problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
Error
If available, install properly working
Module/memory connector placement
Are installing are compatible with your
Hard drive check system setup see
Restarting the computer
Hardware Incompatibilities on
Ensure that the cables are properly
Option Function
Dell Diagnostics
Dell Diagnostics Main Menu
Tab Function
What Is a Driver?
Drivers
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Identifying Drivers
Windows XP
Restoring Your Operating System
Manually Reinstalling Drivers
Resolving Software and Hardware Incompatibilities
Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Creating a Restore Point
Enabling System Restore
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Troubleshooting Tools
Removing and Installing Parts
Before You Begin
Recommended Tools
Turning Off Your Computer
Before Working Inside Your Computer
Front View of the Computer
Shutdown
Between all vents and any object near these vents
Voltage selection switch may not
Back View of the Computer
Connector
Surround connector
Line-in connector
Line-out connector
VGA video connector
Center/subwoofer
Removing the Computer Cover
Follow the procedures in Before You Begin on
Inside View of Your Computer
System Board Components
Memory
DDR2 Memory Overview
Addressing Memory With 4-GB Configurations
Installing Memory
Removing Memory
Cards
PCI Cards
Installing a PCI Card
Release tab Card retention door
Alignment bar Removing and Installing Parts
Alignment guide alignment bar
Removing a PCI Card
Release tabs
Installing a PCI Express Card
PCI Express Cards
X16 card X1 card Securing tab
Alignment bar
Release tabs
Removing a PCI Express Card
Sliding plate lever Drive panel
Drive Panel
Removing the Drive Panel
Removing the Drive-Panel Insert
Replacing the Drive-Panel Insert
Drive panel Insert tab Drive panel insert
Center drive
Replacing the Drive Panel
Connecting Drive Cables
Drives
IDE Drive Addressing
CD/DVD drives
Drive Interface Connectors
Power Cable Connector
Serial ATA Connector Interface cable Interface connector
Power cable Removing and Installing Parts
Connecting and Disconnecting Drive Cables
Hard Drive
Removing a Hard Drive
Power cable
Tabs Hard drive Removing and Installing Parts
Installing a Hard Drive
Drive Hard drive bracket
Adding a Second Hard Drive
Hard drive bay
Removing a Floppy Drive
Power cable Data cable
Floppy Drive
Page
Installing a Floppy Drive
Drive Screws
Power cable Data cable
Media Card Reader
Removing a Media Card Reader
Drive latch release Sliding plate Media Card Reader
Installing a Media Card Reader
Media Card Reader Screws
CD/DVD Drive
FlexBay USB cable Media Card Reader
Power cable Data cable Removing and Installing Parts
Removing a CD/DVD Drive
Page
Installing a CD/DVD Drive
Connect the power and data cables to the drive
Battery
Replacing the Battery
Replacing the Computer Cover
Computer cover Back of computer Bottom hinges
Removing and Installing Parts
Specifications
101
102
103
104
System Setup
Overview
105
50.8 cm/sec
106
Entering System Setup
System Setup Screens
System Setup Options
Express Service Code, and Asset Tag
Diskette drive default
107
Regardless of this setting
Determines the integrated Sata controller’s operating mode
Regardless of the No Boot setting
108
109
110
Strip or surge protector
Boot Sequence
Option Settings
111
Log clears the Event Log
112
Changing Boot Sequence for the Current Boot
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
113
Clearing Cmos Settings
Cleaning Your Computer
Computer, Keyboard, and Monitor
114
Mouse
Floppy Drive
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
CDs and DVDs
116
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
Class a Class B
117
118
Contacting Dell
FCC Identification Information
119
Antigua and Barbuda
Argentina Buenos Aires
Aruba
120
121
Canada North York, Ontario
Cayman Islands
Chile Santiago
Costa Rica
122
Colombia
123
124
Home and Small Business
Corporate
Germany Langen Website support.euro.dell.com
125
126
Italy Milan Website support.euro.dell.com
Jamaica
Area Codes Local Numbers, Toll-Free Numbers
127
Korea Seoul
128
Luxembourg Website support.euro.dell.com
Macao
Malaysia Penang Website support.ap.dell.com
129
Montserrat
Netherlands Antilles
Netherlands Amsterdam Website support.euro.dell.com
130
131
Switzerland Geneva Website support.euro.dell.com
132
Sweden Upplands Vasby Website support.euro.dell.com
133
Thailand Website support.ap.dell.com
Trinidad/Tobago
Turks and Caicos Islands
134
Uruguay
135
Business
Virgin Islands
Venezuela
Appendix
Index
Index 137
138 Index
Index 139
USB
140 Index
Index 141
142 Index