W . d e l l . c o m s u p p o r t . d e l l . c o m
March T8144
Contents
Mail, Modem, and Internet Problems
Solving Problems
Before Working Inside Your Computer
Addressing Memory With 4-GB Configurations
Resolving Software and Hardware Incompatibilities
106
Connecting and Disconnecting Drive Cables
101
105
114
107
111
113
Contents
Finding Information
What Are You Looking For? Find It Here Warranty information
Finding Information
Identify your computer
Use the Service Tag to
When you use
Microsoft Windows License Label
Printer Cable
Setting Up a Printer
Setting Up and Using Your Computer
USB connector on computer USB printer cable
Connecting to the Internet
Connecting a Printer
Setting Up Your Internet Connection
Playing CDs and DVDs
DVD player includes the following basic buttons
Adjusting the Volume
Copying CDs and DVDs
Adjusting the Picture
How to Copy a CD or DVD
Helpful Tips
Using Blank CD-Rs and CD-RWs
MicroDrive Card
Using a Media Card Reader Optional
XD-Picture Card
II CF I/II
Connecting Two Monitors With VGA Connectors
Connecting Two Monitors
Optional DVI adapter
Connecting a TV
Network adapter
Setting Up a Home and Office Network
Changing the Display Settings
Connecting to a Network Adapter
Standby Mode
Power Management
Network Setup Wizard
Power Schemes Tab
Hibernate Mode
Power Options Properties
Hibernate Tab
Hyper-Threading
Advanced Tab
Setting Up and Using Your Computer
Setting Up and Using Your Computer
Solving Problems
Troubleshooting Tips
Battery Problems
Drive Problems
Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Use these characters in filenames
Error Messages
Media Card Reader Problems
Computer stops responding
Keyboard Problems
Lockups and Software Problems
Computer does not start up
Solid blue screen appears
Program stops responding
Program crashes repeatedly
Other software problems
Memory Problems
Mouse Problems
Power Problems
Network Problems
Printer Problems
Scanner Problems
No sound from speakers
Sound and Speaker Problems
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
Light Pattern Problem Description Suggested Resolution
Diagnostic Lights
Are installing are compatible with your
Error
If available, install properly working
Module/memory connector placement
Ensure that the cables are properly
Hard drive check system setup see
Restarting the computer
Hardware Incompatibilities on
Option Function
Dell Diagnostics
Dell Diagnostics Main Menu
Tab Function
What Is a Driver?
Drivers
Windows XP
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Identifying Drivers
Restoring Your Operating System
Manually Reinstalling Drivers
Resolving Software and Hardware Incompatibilities
Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Creating a Restore Point
Enabling System Restore
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Troubleshooting Tools
Turning Off Your Computer
Removing and Installing Parts
Before You Begin
Recommended Tools
Before Working Inside Your Computer
Front View of the Computer
Between all vents and any object near these vents
Shutdown
Back View of the Computer
Voltage selection switch may not
Line-out connector
Connector
Surround connector
Line-in connector
Center/subwoofer
VGA video connector
Removing the Computer Cover
Inside View of Your Computer
Follow the procedures in Before You Begin on
System Board Components
DDR2 Memory Overview
Memory
Addressing Memory With 4-GB Configurations
Installing Memory
Removing Memory
PCI Cards
Cards
Release tab Card retention door
Installing a PCI Card
Alignment bar Removing and Installing Parts
Alignment guide alignment bar
Removing a PCI Card
Release tabs
Installing a PCI Express Card
PCI Express Cards
X16 card X1 card Securing tab
Alignment bar
Release tabs
Removing a PCI Express Card
Sliding plate lever Drive panel
Drive Panel
Removing the Drive Panel
Center drive
Removing the Drive-Panel Insert
Replacing the Drive-Panel Insert
Drive panel Insert tab Drive panel insert
Replacing the Drive Panel
CD/DVD drives
Connecting Drive Cables
Drives
IDE Drive Addressing
Power cable Removing and Installing Parts
Drive Interface Connectors
Power Cable Connector
Serial ATA Connector Interface cable Interface connector
Hard Drive
Connecting and Disconnecting Drive Cables
Removing a Hard Drive
Power cable
Tabs Hard drive Removing and Installing Parts
Drive Hard drive bracket
Installing a Hard Drive
Hard drive bay
Adding a Second Hard Drive
Removing a Floppy Drive
Power cable Data cable
Floppy Drive
Page
Drive Screws
Installing a Floppy Drive
Power cable Data cable
Removing a Media Card Reader
Media Card Reader
Drive latch release Sliding plate Media Card Reader
Media Card Reader Screws
Installing a Media Card Reader
FlexBay USB cable Media Card Reader
CD/DVD Drive
Removing a CD/DVD Drive
Power cable Data cable Removing and Installing Parts
Page
Installing a CD/DVD Drive
Connect the power and data cables to the drive
Replacing the Battery
Battery
Computer cover Back of computer Bottom hinges
Replacing the Computer Cover
Removing and Installing Parts
101
Specifications
102
103
104
50.8 cm/sec
System Setup
Overview
105
106
Entering System Setup
System Setup Screens
107
System Setup Options
Express Service Code, and Asset Tag
Diskette drive default
108
Regardless of this setting
Determines the integrated Sata controller’s operating mode
Regardless of the No Boot setting
109
Strip or surge protector
110
Log clears the Event Log
Boot Sequence
Option Settings
111
112
Changing Boot Sequence for the Current Boot
Changing Boot Sequence for Future Boots
113
Clearing Forgotten Passwords
114
Clearing Cmos Settings
Cleaning Your Computer
Computer, Keyboard, and Monitor
Floppy Drive
Mouse
116
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
CDs and DVDs
117
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
Class a Class B
118
Contacting Dell
FCC Identification Information
Aruba
119
Antigua and Barbuda
Argentina Buenos Aires
120
Chile Santiago
121
Canada North York, Ontario
Cayman Islands
Costa Rica
122
Colombia
123
Germany Langen Website support.euro.dell.com
124
Home and Small Business
Corporate
125
Area Codes Local Numbers, Toll-Free Numbers
126
Italy Milan Website support.euro.dell.com
Jamaica
Korea Seoul
127
Malaysia Penang Website support.ap.dell.com
128
Luxembourg Website support.euro.dell.com
Macao
Netherlands Amsterdam Website support.euro.dell.com
129
Montserrat
Netherlands Antilles
130
131
Switzerland Geneva Website support.euro.dell.com
132
Sweden Upplands Vasby Website support.euro.dell.com
Turks and Caicos Islands
133
Thailand Website support.ap.dell.com
Trinidad/Tobago
Uruguay
134
Venezuela
135
Business
Virgin Islands
Appendix
Index 137
Index
138 Index
Index 139
140 Index
USB
Index 141
142 Index