Printing quality problems

Condition

 

Suggested Solutions

 

 

Wrinkles or creases

• Ensure that the paper is loaded properly.

 

Check the paper type and quality.

 

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Back of printouts are dirty

• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 42).

Solid color or black pages

• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.

A

• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on

page 40).

• The machine may require repairing. Contact a service representative.

 

5. Troubleshooting 145

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Image 145
Dell B1160 Condition Suggested Solutions Wrinkles or creases, Back of printouts are dirty, Solid color or black pages