What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality.

Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought.

System Information Guide

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Dell C840 manual What will Dell do?, What if I purchased a service contract?, How will you fix my product?
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C840 specifications

The Dell C840, released in the early 2000s, was a powerful mobile workstation designed to meet the needs of professionals who demanded high performance in a portable format. As part of Dell's Precision series, the C840 was well-regarded for its robust build quality, advanced features, and capability to handle intensive computing tasks.

One of the standout features of the Dell C840 was its Intel Pentium 4 processor, which offered impressive processing power at the time. Users could opt between different configurations, some even including the Intel Pentium 4 Extreme Edition for those seeking maximum performance. The system was designed to handle demanding applications such as CAD, 3D modeling, and other graphics-intensive programs, making it a favorite among architects, engineers, and graphic designers.

The C840 also featured a vibrant 15-inch display, with options for a high-resolution screen that provided sharp visuals and ample screen real estate for multitasking. The display's quality was complemented by NVIDIA graphics options, including the Quadro4 700 Go graphics card, which was optimized for professional applications, ensuring smoother graphics rendering and improved performance in 3D applications.

In terms of memory, the Dell C840 supported a generous amount of RAM, with configurations allowing up to 2GB, which was substantial for its time. This memory capacity contributed to better multitasking capabilities and overall system performance, allowing users to run multiple applications simultaneously without noticeable slowdowns.

Connectivity was another strong point of the Dell C840. The laptop featured a variety of ports, including USB ports, parallel and serial ports, and an optional docking station, which enhanced its versatility for connecting to various peripherals. Wireless technology was also a part of the package, with the inclusion of Wi-Fi capabilities, making it easier for users to stay connected in different environments.

Durability and design were key aspects as well. The C840 featured a solid chassis designed to withstand the rigors of mobility, making it suitable for on-the-go professionals. Its keyboard was designed for comfort and responsiveness, a critical feature for users who spent long hours typing.

In summary, the Dell C840 was a notable mobile workstation that combined power, performance, and portability. With its advanced Intel processors, high-quality display, robust graphics options, ample memory, and strong connectivity features, it catered to professionals looking for a reliable and efficient tool to handle their demanding workloads. Though technology has evolved significantly since its release, the Dell C840 remains a milestone in the history of mobile computing for professionals.
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