What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.

Individual Home Consumers; Home Office and Small

Canada Only

Business Customers:

 

 

 

Technical Support and Customer Service

1-800-847-4096

 

 

Medium, Large, and Global Commercial Customers;

 

Government, Education, and Healthcare Customers;

 

and Value Added Resellers (VARs):

 

 

 

Technical Support

1-800-387-5757

 

 

Customer Service

1-800-326-9463

 

 

Government or Education Customers, or Individual

 

Home Consumers who purchased through an

 

Employee Purchase Program:

 

 

 

Technical Support

1-800-387-5757

 

 

Customer Service

1-800-326-9463

 

(Extension 8221 for Individual Consumers)

 

 

Dell-Branded Memory

1-888-363-5150

 

 

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media.

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Dell C840 manual What do I do if I need warranty service?

C840 specifications

The Dell C840, released in the early 2000s, was a powerful mobile workstation designed to meet the needs of professionals who demanded high performance in a portable format. As part of Dell's Precision series, the C840 was well-regarded for its robust build quality, advanced features, and capability to handle intensive computing tasks.

One of the standout features of the Dell C840 was its Intel Pentium 4 processor, which offered impressive processing power at the time. Users could opt between different configurations, some even including the Intel Pentium 4 Extreme Edition for those seeking maximum performance. The system was designed to handle demanding applications such as CAD, 3D modeling, and other graphics-intensive programs, making it a favorite among architects, engineers, and graphic designers.

The C840 also featured a vibrant 15-inch display, with options for a high-resolution screen that provided sharp visuals and ample screen real estate for multitasking. The display's quality was complemented by NVIDIA graphics options, including the Quadro4 700 Go graphics card, which was optimized for professional applications, ensuring smoother graphics rendering and improved performance in 3D applications.

In terms of memory, the Dell C840 supported a generous amount of RAM, with configurations allowing up to 2GB, which was substantial for its time. This memory capacity contributed to better multitasking capabilities and overall system performance, allowing users to run multiple applications simultaneously without noticeable slowdowns.

Connectivity was another strong point of the Dell C840. The laptop featured a variety of ports, including USB ports, parallel and serial ports, and an optional docking station, which enhanced its versatility for connecting to various peripherals. Wireless technology was also a part of the package, with the inclusion of Wi-Fi capabilities, making it easier for users to stay connected in different environments.

Durability and design were key aspects as well. The C840 featured a solid chassis designed to withstand the rigors of mobility, making it suitable for on-the-go professionals. Its keyboard was designed for comfort and responsiveness, a critical feature for users who spent long hours typing.

In summary, the Dell C840 was a notable mobile workstation that combined power, performance, and portability. With its advanced Intel processors, high-quality display, robust graphics options, ample memory, and strong connectivity features, it catered to professionals looking for a reliable and efficient tool to handle their demanding workloads. Though technology has evolved significantly since its release, the Dell C840 remains a milestone in the history of mobile computing for professionals.