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Dell D06D Solving Problems, If the computer stops responding or a solid blue screen appears

Models: D06D

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Solving Problems

If the computer stops responding or a solid blue screen appears —

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft Windows operating system — Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system.

To run the Program Compatibility Wizard:

1.Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

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Dell D06D setup guide Solving Problems, If the computer stops responding or a solid blue screen appears

Contents

INSPIRON SETUP GUIDEPage INSPIRON SETUP GUIDERegulatory model D06D Regulatory type D06D001 Notes, Cautions, and Warnings Using Your Inspiron Desktop ContentsSetting Up Your Inspiron Desktop Solving ProblemsRestoring Your Operating System Finding More Information and Resources Specifications AppendixContents Getting HelpBefore Setting Up Your Computer Setting Up Your Inspiron DesktopINSPIRON Setting Up Your Inspiron Desktop Connect the DisplayDisplay Connection Type ComputerCable Setting Up Your Inspiron DesktopConnect the Keyboard and Mouse Setting Up Your Inspiron DesktopConnect the Network Cable Optional Setting Up Your Inspiron DesktopConnect the Power Cable Press the Power Button Setting Up Your Inspiron DesktopSet Up the Operating System Setting Up Your Inspiron DesktopCreate System Recovery Media Recommended Setting Up Your Inspiron DesktopConnect to the Internet Optional Set Up the TV Tuner OptionalSetting Up a Wired Connection Setting Up Your Inspiron DesktopSetting Up Your Internet Connection Setting Up a Wireless ConnectionSetting Up Your Inspiron Desktop Setting Up Your Inspiron Desktop To set up your Internet connectionFront View Features Using Your Inspiron DesktopINSPIRON Using Your Inspiron Desktop 3 Headphone connector - Connects to a pair of headphonesUsing Your Inspiron Desktop Power button and light - TurnsUsing Your Inspiron Desktop Back View Features Using Your Inspiron DesktopNOTE The power supply light may not be available on all computers Using Your Inspiron DesktopBack Panel Connectors Using Your Inspiron Desktop3 VGA connector - Connects to a monitor or projector Using Your Inspiron DesktopEntertainment and Multimedia Software FeaturesProductivity and Communication Using Your Inspiron DesktopDell Stage Dell DataSafe Online BackupUsing Your Inspiron Desktop Using Your Inspiron Desktop The following are the applications available on Dell StageBeep Codes Solving ProblemsINSPIRON Wired Connections Network ProblemsWireless Connections Solving ProblemsPower Problems Solving ProblemsMemory Problems Solving ProblemsLockups and Software Problems Solving ProblemsSolving Problems If the computer stops responding or a solid blue screen appearsIf you have other software problems Back up your files immediately Solving ProblemsDell Support Center Using Support ToolsINSPIRON Using Support Tools My Dell DownloadsSystem Messages Using Support ToolsNo boot device available - No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists Using Support ToolsHardware Troubleshooter Dell DiagnosticsUsing Support Tools Starting Dell ePSA Diagnostics Using Support ToolsStarting Dell PC Checkup Using Support ToolsOperating System disc Restoring Your Operating SystemINSPIRON Starting System Restore System RestoreRestoring Your Operating System Undoing the Last System Restore Dell DataSafe Local BackupRestoring Your Operating System Dell DataSafe Local Backup Basic Restoring Your Operating SystemUpgrading to Dell DataSafe Local Backup Professional Restoring Your Operating SystemSystem Recovery Media Restoring Your Operating SystemStarting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Restoring Your Operating System 3. Select Repair Your ComputerGetting Help INSPIRONDellConnect Technical Support and Customer ServiceGetting Help Dell Support E-mail Addresses Online ServicesDell Support Websites Dell Marketing and Sales E-mail AddressesProduct Information Automated Order-Status ServiceGetting Help Returning Items for Repair Under Warranty or for Credit Getting HelpGetting Help 5. Pack the equipment to be returned in the original or equivalent packing materialsBefore You Call Locating Your Service Tag and Express Service CodeGetting Help Diagnostic Checklist Name Date Address Phone number Getting HelpContacting Dell Getting HelpIf you need to the Service Manual atFinding More Information and Resources INSPIRONFinding More Information and Resources If you need toDrives SpecificationsComputer Model ProcessorAudio SpecificationsMemory VideoBattery Internal ConnectorsExternal Connectors External ConnectorsPhysical PowerCommunication SpecificationsComputer Environment Computer EnvironmentSpecifications 105 G for 2 ms with aInformation for NOM, or Official Mexican Standard Only for Mexico AppendixINSPIRON Index INSPIRONIndex Program Compatibility Wizard 32 wireless network connection USB back connectors 23 front connectorswarranty returns 53 Windows Index