Technical Support and Customer Service | Dell D530 manual

Packing the Computer	141
Travel Tips	142
Traveling by Air	142

17Getting Help . . . . . . . . . . . . . . . . . . . . . . 143

Obtaining Assistance	143
Technical Support and Customer Service	144
DellConnect	144
Online Services	144
AutoTech Service	145
Automated Order-Status Service	145
Problems With Your Order	145
Product Information	146
Returning Items for Warranty Repair or Credit	146
Before You Call	146
Contacting Dell	149

18Specifications . . . . . . . . . . . . . . . . . . . . 151

19Appendix . . . . . . . . . . . . . . . . . . . . . . . . 159

FCC Notice (U.S. Only)	159
FCC Class B	159
Macrovision Product Notice	160

Glossary 161

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Contents

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Dell D530 manual Technical Support and Customer Service, Automated Order-Status Service, Macrovision Product Notice

Contents

Dell Latitude D530 User’s Guide W . d e l l . c o m s u p p o r t . d e l l . c o m March JU373 Contents Customizing the Touch Pad Contents Accessing Power Options PropertiesMicrosoft Windows XP Logo Key Functions Using a Monitor as Your Primary Display CD or DVD player if available Connecting a Network or Broadband Modem Cable Enabling the Display Settings for a TVInstalling a PC Card or ExpressCard Contents Computer, Keyboard, and Display 101 101102 Dell Diagnostics Main Menu Dell Technical Update ServiceWhen to Use the Dell Diagnostics Accessing the Dell Support Utility 123 Viewing the System Setup Screens 124Changing the Boot Sequence 124 126 Automated Order-Status Service Technical Support and Customer ServiceMacrovision Product Notice Contents Contents Drivers for my computer Finding InformationWhat Are You Looking For? Find It Here Finding Information Quick Reference Guide What Are You Looking For? Microsoft Windows Product Key Find It Here Community Online discussion with other Dell customers Select Drivers & Downloads and click Go Finding Information Dell Support Utility Problem How to use Microsoft Windows VistaDescribes your problem Power Management Wizard, hotkeys Operating system is already installed Finding Information Front View About Your ComputerAbout Your Computer Power button About Your Computer Y B O a R D S T a T U S L I G H T S Audio connectors Hard drive Security cable slot Ieee 1394 ConnectorLeft Side View D I O C O N N E C T O R S Right Side View Media bay Device latch release USB connectorsBack View Network connector RJ-45 Connects serial devices, such as a mouse or handheld device About Your Computer Memory Cover Battery charge Gauge/health gaugeBottom View Module/modem/WLAN About Your Computer Transferring Information to a New Computer Setting Up Your ComputerMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Microsoft Windows Vista Turning Off Your Computer Setting Up Your Computer Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge Conserving Battery Power Low-Battery Warning Standby and Sleep Mode Power Management ModesHibernate Mode Configuring Power Management Settings Accessing Power Options Properties Replacing the Battery Charging the BatteryTo remove the battery Storing a Battery Using the Keyboard Using the KeyboardNumeric Keypad System Functions BatteryKey Combinations CD or DVD Tray Speaker Functions Power ManagementPower Options Properties window Microsoft Windows XP Logo Key Functions Microsoft Windows Vista Logo Key Functions Opens the Ease of Access CenterOpens the Windows Mobility Center Touch Pad Customizing the Touch Pad Using a Projector Using the DisplayAdjusting Brightness Using the Display Windows Vista Using Both a Monitor and Your Computer Display Using a Monitor as Your Primary Display Windows Vista Using the Display Using Multimedia Using MultimediaPlaying CDs or DVDs DVD player includes the following basic buttons Adjusting the Volume Volume icon Volume Meter Mute icon Adjusting the Picture Connecting Your Computer to a TV or Audio Device Connector Video connector Using Multimedia Video TV-out connectorPdif digital audio Connector Output connector Video and Standard Audio Audio connectorStandard S-video cable Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Audio input connector Composite Video and Standard Audio Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video adapter Component Video and S/PDIF Digital Audio Component video adapter Connectors Component video cable Setting Up the Cyberlink CL Headphones Enabling the Display Settings for a TV Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksSetting Up and Using Networks Wireless Local Area Network Wlan What You Need to Establish a Wlan Connection Checking Your Wireless Network Card Setting Up and Using Networks Connecting to a Wlan Setting Up and Using Networks Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Microsoft Windows Firewall Setting Up and Using Networks Using Cards Card Types Card Blanks Installing a PC Card or ExpressCardExtended Cards Using Cards Removing a Card or Blank Securing Your Computer PasswordsAbout Passwords Security Cable Lock Using a Primary or System Password Using an Administrator Password Using a Hard Drive Password Trusted Platform Module TPM Enabling the TPM Feature Security Management Software Computer Tracking Software Using the Security Management SoftwareEnable the TPM feature see Enabling the TPM Feature on Activating the Security Management Software If Your Computer Is Lost or Stolen 100 Cleaning Your Computer Cleaning Your ComputerComputer, Keyboard, and Display Floppy Drive CDs and DVDs Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell Diagnostics Shut down the computer During the assessment, answer any questions that appear 105 Dell Diagnostics Main MenuOption Function Option Function Dell Support Utility Accessing the Dell Support UtilityAccess the Dell Support Utility from Clicking the Dell Support Icon Follow these tips when you troubleshoot your computer Solving ProblemsDrive Problems Double-Clicking the Dell Support Icon Hard drive problems Optical drive problemsProblems writing to an optical drive 109 110 Mail, Modem, and Internet ProblemsWindows Vista Error Messages 111 112 Ieee 1394 Device ProblemsSee the program documentation for installation instructions Select the program you want to remove Lockups and Software Problems 114 Program is designed for an earlier Windows operating systemFollow the instructions on the screen Windows Vista Network Problems Memory Problems115 Power Problems 116 117 Printer ProblemsAdjust the settings, as needed If the printer is listed, right-click the printer icon 118 Sound and Speaker ProblemsNo sound from speakers If the scanner is listed, Windows recognizes the scanner No sound from headphones Touch Pad or Mouse Problems119 Display is blank Video and Display ProblemsIf the display is blank 120 If only part of the display is readable If the display is difficult to read121 122 Overview System Setup ProgramSystem Setup Program 123 Changing the Boot Sequence Viewing the System Setup ScreensSystem Setup Screens Commonly Used Options Modular bay HDD Internal HDD Optical Drive 125 Changing COM Ports Enabling the Infrared Sensor Drivers Reinstalling SoftwareWhat Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Insert the Drivers and Utilities media 129 Reinstalling Software Restoring Your Operating System You can restore your operating system in the following ways131 Using Microsoft Windows System Restore 133 Using Dell PC Restore and Dell Factory Image Restore 135 Factory Tools, then Dell Factory Image Restore Using the Operating System Media 137 Reinstalling Software 139 Dell QuickSetDell QuickSet 140 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 141 Traveling by Air Travel Tips142 143 Getting HelpObtaining Assistance Getting Help Technical Support and Customer Service DellConnect Online Services Automated Order-Status Service Problems With Your OrderAutoTech Service 145 Before You Call 146 147 148 Contacting Dell 149 150 Specifications 151 GL 960 supports 533 MHz DDR2 Four 4-pin USB 2.0-compliant connectors152 Infrared sensor 153 Lvds 297 mm 0.012 Power consumption panel with Backlight typical154 217 mm 0.008 155 156 Battery Operating timeCertain power-intensive conditions Can be significantly reduced under 157 158 FCC Class B AppendixFCC Notice U.S. Only 159 Macrovision Product Notice Glossary 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176