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Dell D530 manual Error Messages

Models: D530

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Error Messages

1 Click Start→ All Programs→ Modem Helper.

2 Follow the instructions on the screen to identify and resolve modem problems. Modem Helper is not available on certain computers.

Windows Vista:

1 Click Start → All Programs→ Modem Diagnostic Tool.

2 Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available on all computers.

VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S —

Windows XP:

1 Click Start→ Control Panel→ Printers and Other Hardware→ Phone and Modem Options→ Modems.

2 Click the COM port for your modem→ Properties→ Diagnostics→ Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

Windows Vista:

1 Click Start → Control Panel→ Hardware and Sound→ Phone and Modem Options→ Modems.

2 Click the COM port for your modem→ Properties → Diagnostics→ Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

AF I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ <

> — Do not use these characters in filenames.

AR E Q U I R E D . DLL F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. To remove and then reinstall the program:

Windows XP:

1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and Features.

Troubleshooting

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Dell D530 manual Error Messages

Contents

Dell Latitude D530 User’s Guide w w w . d e l l . c o m s u p p o r t . d e l l . c o mModel PP17L Notes, Notices, and Cautions MarchP/N JU373 Contents 3 Setting Up Your ComputerTransferring Information to a New Computer Configuring Power Management Settings Wireless Networking and Bluetooth Wireless TechnologyMicrosoft Windows Vista Logo Key Functions For more information on playing CDs or DVDs, click Help on the Using Both a Monitor and Your Computer DisplayConnecting Your Computer to a TV or Audio Device Making Images and Text Look Bigger or Sharper8 Setting Up and Using Networks Setting Up a Network in the Microsoft Windows XP OperatingSetting Up a Network in the Microsoft Windows Vista Operating Cleaning Your Computer 12 Troubleshooting System Setup Screens 13 System Setup Program14 Reinstalling Software 16 Traveling With Your ComputerGlossary Contents Contents Find It Here Finding InformationNOTE Additional information may ship with your computer What Are You Looking For?Microsoft Windows XP and Windows Vista Help and Support Center Quick Reference GuideDell Product Information Guide Dell Latitude User’s GuideService Tag and Microsoft Windows License Label To download Notebook System Software Dell Support Website - support.dell.comWindows Welcome Center Dell Support UtilityDell QuickSet Help Windows Help and SupportMicrosoft Windows XP Microsoft Windows VistaThe operating system is already installed Finding Information Front View About Your ComputerTurns on when the computer reads or writes data If the computer is running on a battery, the light operates as follows The green lights located above the keyboard indicate the following 9 Turns on when the numeric keypad is enabledTurns on when wireless devices are enabled A Turns on when the uppercase letter function is enabledLeft Side View to the computer see Security Cable Lock on page Back View Right Side ViewAC adapter connector USB connectorsserial connector video connectorConnects serial devices, such as a mouse or handheld device The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off docking-device connector Bottom Viewbattery-bay latch release Mini-Card/coin-cell batteryB A T T E R Y - B A Y L A T C H R E L E A S E - Release the battery Setting Up Your Computer Transferring Information to a New ComputerMicrosoft Windows XP To prepare a new computer for the file transfer 3 Click Finished and restart the new computer Microsoft Windows Vista Turning Off Your Computer Setting Up Your Computer Battery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeCharge Gauge Microsoft Windows Power MeterLow-Battery Warning Conserving Battery PowerPower Management Modes Standby and Sleep ModeHibernate Mode Accessing Power Options Properties Configuring Power Management SettingsReplacing the Battery Charging the BatteryStoring a Battery Numeric Keypad Using the KeyboardCD or DVD Tray BatteryKey Combinations System FunctionsPower Options Properties window Power ManagementSpeaker Functions Microsoft Windows XP Logo Key FunctionsOpens the Search Results-Computer dialog box if Microsoft Windows Vista Logo Key FunctionsTouch Pad Customizing the Touch Pad Making Images and Text Look Bigger or Sharper Using the DisplayAdjusting Brightness Using a ProjectorWindows Vista 1 Click Start→ Settings→ Control PanelMicrosoft Windows XP Microsoft Windows XP Using Both a Monitor and Your Computer DisplayUsing a Monitor as Your Primary Display Windows VistaMicrosoft Windows XP Windows Vista Using the Display Playing CDs or DVDs Using Multimedia4 Push the tray back into the drive A CD player includes the following basic buttonsA DVD player includes the following basic buttons Adjusting the Volume Connecting Your Computer to a TV or Audio Device Adjusting the Picturecomposite video-output S-video TV-out connectorS-video connector composite video adapterPr red component video S-video and standard audio Composite video and standard audioComponent-out video and standard audio component video adapterstandard audio cable S-Video and Standard AudioS-Video and S/PDIF Digital Audio 1 Turn off the computer and the TV and/or the audio device that you want to connect Composite Video and Standard Audio 1 composite video adapter Using Multimedia1 composite video adapter 3 standard audio cableComposite Video and S/PDIF Digital Audio 1 S-video TV-out connectorUsing Multimedia 1 composite video adapter Using Multimedia1 composite video adapter 3 standard audio cable1 composite video adapter Component Video and Standard Audio1 S-video TV-out connector Using Multimediacomponent video cable Using Multimedia1 component video adapter 3 standard audio cable1 component video adapter Component Video and S/PDIF Digital Audio1 S-video TV-out connector Using Multimediacomponent video cable Using Multimedia1 component video adapter 3 standard audio cableEnabling S/PDIF Digital Audio Setting Up the Cyberlink CL Headphones Enabling the Display Settings for a TV Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksSetting Up a Network in the Microsoft Windows XP Operating System Setting Up a Network in the Microsoft Windows Vista Operating SystemWireless Local Area Network WLAN What You Need to Establish a WLAN ConnectionChecking Your Wireless Network Card Setting Up a New WLAN Using a Wireless Router and a Broadband Modem Connecting to a WLAN The Windows XP or Windows Vista operating system Mobile Broadband/Wireless Wide Area Network WWAN Checking Your Dell Mobile Broadband Card What You Need to Establish a Mobile Broadband Network ConnectionMicrosoft Windows Firewall Connecting to a Mobile Broadband NetworkWhen Windows Firewall is enabled for a network connection, the firewall icon appears with a red background in the Network Connections section of the Control Panel Card Types Using CardsInstalling a PC Card or ExpressCard Card BlanksExtended Cards To install an ExpressCard Removing a Card or Blank Security Cable Lock PasswordsAbout Passwords Securing Your ComputerUsing a Primary or System Password Using an Administrator Password Trusted Platform Module TPM Using a Hard Drive PasswordSecurity Management Software Enabling the TPM FeatureUsing the Security Management Software Computer Tracking SoftwareActivating the Security Management Software If Your Computer Is Lost or Stolen Securing Your Computer Cleaning Your Computer Computer, Keyboard, and DisplayTouch Pad CDs and DVDs Floppy DriveWhen to Use the Dell Diagnostics TroubleshootingDell Technical Update Service Dell Diagnostics1 Shut down the computer Dell Diagnostics Main Menu Page Accessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Solving Problems Drive ProblemsDouble-Clicking the Dell Support Icon 4 Click Scan for and attempt recovery of bad sectors and click Start Optical drive problemsProblems writing to an optical drive Hard drive problemsR U N T H E M O D E M D I A G N O S T I C TO O L E-Mail, Modem, and Internet ProblemsError Messages IEEE 1394 Device Problems A program stops responding Lockups and Software ProblemsThe computer does not start up The computer stops respondingR U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D Other software problemsA program is designed for an earlier Windows operating system A solid blue screen appearsNetwork Problems Memory ProblemsPower Problems Printer Problems 1 Click Start → Control Panel→ Hardware and Sound→ Printer3 Click Properties and click Ports No sound from speakers Sound and Speaker Problems1 Click Start→ Control Panel→ Printers and Other Hardware→ Mouse Touch Pad or Mouse ProblemsNo sound from headphones 2 Try adjusting the settingsVideo and Display Problems If the display is blankThe display is blank If only part of the display is readable If the display is difficult to readTroubleshooting Overview System Setup ProgramCommonly Used Options Viewing the System Setup ScreensSystem Setup Screens Changing the Boot SequenceModular bay HDD Internal HDD Optical Drive Enabling the Infrared Sensor Changing COM PortsIdentifying Drivers Reinstalling SoftwareWhat Is a Driver? DriversReinstalling Drivers and Utilities 4 Click the Drivers tab→ Roll Back Driver Manually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System Restore NOTE The User Account Control window may appear. If you are an administrator on the computer, click Continue otherwise, contact your administrator to continue the desired action Using Dell PC Restore and Dell Factory Image Restore 5 When prompted, click Yes Windows Vista Dell Factory Image Restore Using the Operating System Media Dell Operating System media Dell Drivers and Utilities media2 Insert the Operating System disc 7 Follow the instructions on the screen to complete the installation 6 Press any key to Boot from CD-ROMDell QuickSet Dell QuickSet Traveling With Your Computer Identifying Your ComputerPacking the Computer Traveling by Air Travel TipsObtaining Assistance Getting HelpTechnical Support and Customer Service Online ServicesDellConnect Problems With Your Order AutoTech ServiceAutomated Order-Status Service Returning Items for Warranty Repair or Credit Product InformationBefore You Call your Product Information Guide Diagnostics Checklist Name Date Address Phone number Contacting Dell Getting Help Specifications 7-pin mini-DIN connector optional adapter cables with S-video and composite videosensor compatible with IrDA Standard 10/100/1000 Ethernet LAN on system board volume control buttons or program menus approximately 1 hour for 80 percent charge varies depending on operating conditions See Battery Performance on page 39 forAC Adapter continued 142 G, 70 in/sec SpecificationsEnvironmental continued OperatingAppendix FCC Notice U.S. OnlyFCC Class B Macrovision Product Notice Glossary Page Page Page Page Page Hyper-Threading - Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously Page Page Page Page Page shortcut - An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and double- click the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected. Also, you can rename a shortcut icon Page