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Dell D530 manual Troubleshooting

Models: D530

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Troubleshooting

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Dell D530 manual Troubleshooting

Contents

Model PP17L Dell Latitude D530 User’s Guidew w w . d e l l . c o m s u p p o r t . d e l l . c o m P/N JU373 Notes, Notices, and CautionsMarch Transferring Information to a New Computer Contents3 Setting Up Your Computer Microsoft Windows Vista Logo Key Functions Configuring Power Management SettingsWireless Networking and Bluetooth Wireless Technology Making Images and Text Look Bigger or Sharper Using Both a Monitor and Your Computer DisplayConnecting Your Computer to a TV or Audio Device For more information on playing CDs or DVDs, click Help on theSetting Up a Network in the Microsoft Windows Vista Operating 8 Setting Up and Using NetworksSetting Up a Network in the Microsoft Windows XP Operating Cleaning Your Computer 12 Troubleshooting 16 Traveling With Your Computer 13 System Setup Program14 Reinstalling Software System Setup ScreensGlossary Contents Contents What Are You Looking For? Finding InformationNOTE Additional information may ship with your computer Find It HereDell Latitude User’s Guide Quick Reference GuideDell Product Information Guide Microsoft Windows XP and Windows Vista Help and Support CenterService Tag and Microsoft Windows License Label Dell Support Website - support.dell.com To download Notebook System SoftwareDell Support Utility Windows Welcome CenterMicrosoft Windows Vista Windows Help and SupportMicrosoft Windows XP Dell QuickSet HelpThe operating system is already installed Finding Information About Your Computer Front ViewTurns on when the computer reads or writes data If the computer is running on a battery, the light operates as follows A Turns on when the uppercase letter function is enabled 9 Turns on when the numeric keypad is enabledTurns on when wireless devices are enabled The green lights located above the keyboard indicate the followingLeft Side View to the computer see Security Cable Lock on page Right Side View Back Viewvideo connector USB connectorsserial connector AC adapter connectorConnects serial devices, such as a mouse or handheld device The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off Mini-Card/coin-cell battery Bottom Viewbattery-bay latch release docking-device connectorB A T T E R Y - B A Y L A T C H R E L E A S E - Release the battery Microsoft Windows XP Setting Up Your ComputerTransferring Information to a New Computer To prepare a new computer for the file transfer 3 Click Finished and restart the new computer Microsoft Windows Vista Turning Off Your Computer Setting Up Your Computer Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charge GaugeConserving Battery Power Low-Battery WarningHibernate Mode Power Management ModesStandby and Sleep Mode Configuring Power Management Settings Accessing Power Options PropertiesCharging the Battery Replacing the BatteryStoring a Battery Using the Keyboard Numeric KeypadSystem Functions BatteryKey Combinations CD or DVD TrayMicrosoft Windows XP Logo Key Functions Power ManagementSpeaker Functions Power Options Properties windowMicrosoft Windows Vista Logo Key Functions Opens the Search Results-Computer dialog box ifTouch Pad Customizing the Touch Pad Using a Projector Using the DisplayAdjusting Brightness Making Images and Text Look Bigger or SharperMicrosoft Windows XP Windows Vista1 Click Start→ Settings→ Control Panel Using Both a Monitor and Your Computer Display Microsoft Windows XPMicrosoft Windows XP Using a Monitor as Your Primary DisplayWindows Vista Windows Vista Using the Display Using Multimedia Playing CDs or DVDsA DVD player includes the following basic buttons 4 Push the tray back into the driveA CD player includes the following basic buttons Adjusting the Volume Adjusting the Picture Connecting Your Computer to a TV or Audio Devicecomposite video adapter S-video TV-out connectorS-video connector composite video-outputcomponent video adapter S-video and standard audio Composite video and standard audioComponent-out video and standard audio Pr red component videoS-Video and Standard Audio standard audio cableS-Video and S/PDIF Digital Audio 1 Turn off the computer and the TV and/or the audio device that you want to connect Composite Video and Standard Audio 3 standard audio cable Using Multimedia1 composite video adapter 1 composite video adapterUsing Multimedia Composite Video and S/PDIF Digital Audio1 S-video TV-out connector 3 standard audio cable Using Multimedia1 composite video adapter 1 composite video adapterUsing Multimedia Component Video and Standard Audio1 S-video TV-out connector 1 composite video adapter3 standard audio cable Using Multimedia1 component video adapter component video cableUsing Multimedia Component Video and S/PDIF Digital Audio1 S-video TV-out connector 1 component video adapter3 standard audio cable Using Multimedia1 component video adapter component video cableEnabling S/PDIF Digital Audio Setting Up the Cyberlink CL Headphones Enabling the Display Settings for a TV Setting Up and Using Networks Connecting a Network or Broadband Modem CableWhat You Need to Establish a WLAN Connection Setting Up a Network in the Microsoft Windows Vista Operating SystemWireless Local Area Network WLAN Setting Up a Network in the Microsoft Windows XP Operating SystemChecking Your Wireless Network Card Setting Up a New WLAN Using a Wireless Router and a Broadband Modem Connecting to a WLAN The Windows XP or Windows Vista operating system Mobile Broadband/Wireless Wide Area Network WWAN What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband CardConnecting to a Mobile Broadband Network Microsoft Windows FirewallWhen Windows Firewall is enabled for a network connection, the firewall icon appears with a red background in the Network Connections section of the Control Panel Using Cards Card TypesExtended Cards Installing a PC Card or ExpressCardCard Blanks To install an ExpressCard Removing a Card or Blank Securing Your Computer PasswordsAbout Passwords Security Cable LockUsing a Primary or System Password Using an Administrator Password Using a Hard Drive Password Trusted Platform Module TPMEnabling the TPM Feature Security Management SoftwareActivating the Security Management Software Using the Security Management SoftwareComputer Tracking Software If Your Computer Is Lost or Stolen Securing Your Computer Touch Pad Cleaning Your ComputerComputer, Keyboard, and Display Floppy Drive CDs and DVDsDell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell Diagnostics1 Shut down the computer Dell Diagnostics Main Menu Page Clicking the Dell Support Icon Accessing the Dell Support UtilityDell Support Utility Double-Clicking the Dell Support Icon Solving ProblemsDrive Problems Hard drive problems Optical drive problemsProblems writing to an optical drive 4 Click Scan for and attempt recovery of bad sectors and click StartE-Mail, Modem, and Internet Problems R U N T H E M O D E M D I A G N O S T I C TO O LError Messages IEEE 1394 Device Problems The computer stops responding Lockups and Software ProblemsThe computer does not start up A program stops respondingA solid blue screen appears Other software problemsA program is designed for an earlier Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R DMemory Problems Network ProblemsPower Problems 3 Click Properties and click Ports Printer Problems1 Click Start → Control Panel→ Hardware and Sound→ Printer Sound and Speaker Problems No sound from speakers2 Try adjusting the settings Touch Pad or Mouse ProblemsNo sound from headphones 1 Click Start→ Control Panel→ Printers and Other Hardware→ MouseThe display is blank Video and Display ProblemsIf the display is blank If the display is difficult to read If only part of the display is readableTroubleshooting System Setup Program OverviewChanging the Boot Sequence Viewing the System Setup ScreensSystem Setup Screens Commonly Used OptionsModular bay HDD Internal HDD Optical Drive Changing COM Ports Enabling the Infrared SensorDrivers Reinstalling SoftwareWhat Is a Driver? Identifying DriversReinstalling Drivers and Utilities 4 Click the Drivers tab→ Roll Back Driver Manually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System Restore NOTE The User Account Control window may appear. If you are an administrator on the computer, click Continue otherwise, contact your administrator to continue the desired action Using Dell PC Restore and Dell Factory Image Restore 5 When prompted, click Yes Windows Vista Dell Factory Image Restore 2 Insert the Operating System disc Using the Operating System MediaDell Operating System media Dell Drivers and Utilities media 6 Press any key to Boot from CD-ROM 7 Follow the instructions on the screen to complete the installationDell QuickSet Dell QuickSet Packing the Computer Traveling With Your ComputerIdentifying Your Computer Travel Tips Traveling by AirGetting Help Obtaining AssistanceDellConnect Technical Support and Customer ServiceOnline Services Automated Order-Status Service Problems With Your OrderAutoTech Service Before You Call Returning Items for Warranty Repair or CreditProduct Information your Product Information Guide Diagnostics Checklist Name Date Address Phone number Contacting Dell Getting Help Specifications sensor compatible with IrDA Standard 7-pin mini-DIN connector optional adaptercables with S-video and composite video 10/100/1000 Ethernet LAN on system board volume control buttons or program menus approximately 1 hour for 80 percent charge See Battery Performance on page 39 for varies depending on operating conditionsAC Adapter continued Operating SpecificationsEnvironmental continued 142 G, 70 in/secFCC Class B AppendixFCC Notice U.S. Only Macrovision Product Notice Glossary Page Page Page Page Page Hyper-Threading - Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously Page Page Page Page Page shortcut - An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and double- click the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected. Also, you can rename a shortcut icon Page